Error after upgrading

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This is the place to report bugs and get support

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

  • What operating system were you running when the bug appeared?
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Please do not report problems with a custom build or custom code in this forum. If you are producing your own build from the source code and have problems or questions, ask in the developer forum.
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1/29/2012 11:26:47 AM
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Error after upgrading

Attempted to update my site, all the pages work fine but when I try to go to the Administrator's page, I received this:

We're sorry but a server error has occurred while trying to process your request.

The error has been logged and will be reviewed by our staff as soon as possible. It is possible that the error was just a momentary hiccup and you may wish to use the back button and try again or go back to the home page.

Any idea what's up?

1/29/2012 11:39:26 AM
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Total Posts 18439

Re: Error after upgrading

Hi,

Start with Basic Troubleshooting to find out the error details. Since you can't get to the admin menu you'll have to manually go to the url

yoursiteroot/Admin/ServerLog.aspx

or else download the log file using ftp

Hope that helps,

Joe

1/29/2012 11:51:11 AM
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Re: Error after upgrading

Thanks Joe, seeing the log revealled that I accidently commented out the machine key. Fixing that and everything works. Thanks again and thanks for the quick response.

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