Registration Email Fails for new member

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1/28/2012 10:43:03 AM
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Total Posts 383
Thanks Squire Dude

Registration Email Fails for new member

Hi,

I have an Email anomaly with the new registration section of my web site.  I have the registration setup that when a new person goes through the process they are sent a confirmation email... which FAILS to get sent!  The new member email to the Admin DOES go out.

I tested the system per your great docs... Used the Contact Us and it sent and I received the email... Also did NOT change any of the SMPT settings in the Web.config

<!-- ****************************** Begin email settings ******************************* -->
<!-- *********************************************************************************** -->
<add key="SMTPServer" value="localhost"/>
<add key="SMTPRequiresAuthentication" value="false"/>
<add key="SMTPUseSsl" value="false"/>
<add key="SMTPPort" value="25"/>
<add key="SMTPUser" value="UserName"/>
<add key="SMTPPassword" value="UPassword"/>
<add key="SMTPTimeoutInMilliseconds" value="30000"/>
<!-- Leave this blank for ASCII encoding. Allowed values are utf-8, utf-32, and unicode -->
<add key="SmtpPreferredEncoding" value=""/>
<!-- *********************************************************************************** -->
<!-- ***************************** End Email settings ********************************** -->

There are no overriding settings in the user.config file.

So what am I missing for the New Member Email to NOT get sent?

Thanks
Phill

1/28/2012 11:26:36 AM
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Total Posts 383
Thanks Squire Dude

Re: Registration Email Fails for new member

Hi Folks,

Well once again perseverance and reading teh Docs again won out.

The solution was that little check box in the Administration > Site Settings > Require Approval Before New Users Can Sign In?

Once I turned that OFF all is what it should be.

Phill

2/5/2012 11:31:16 AM
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Total Posts 383
Thanks Squire Dude

Re: Registration Email Fails for new member

Hi,

Re: www.YachtLogSoftware.com

Well I thought I had it!  But I am still getting emails from new registered people that they are NOT receiving there confirmation email!  And I had them check their "Junk or Spam" folders. 

I have tested the system by creating a new member and I get the email but I am on the same email system etc.

I have checked everything I know of and am still in a pickle... Any Suggestions or thoughts?

Thanks

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