Form Wizard Pro Not Working

This is the place to report bugs and get support. When posting in this forum, please always provide as much detail as possible.

Please do not report problems with a custom build or custom code in this forum. If you are producing your own build from the source code and have problems or questions, ask in the developer forum, do not report it as a bug.

This is the place to report bugs and get support

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

  • What operating system were you running when the bug appeared?
  • What database platform is your site using?
  • What version of mojoPortal are you running?
  • What version of .NET do you use?
  • What steps are necessary to reproduce the issue? Compare expected results vs actual results.
Please do not report problems with a custom build or custom code in this forum. If you are producing your own build from the source code and have problems or questions, ask in the developer forum.
This thread is closed to new posts. You must sign in to post in the forums.
12/16/2011 3:54:59 PM
Rick Wickstrom
Gravatar
Total Posts 1
View Posts

Form Wizard Pro Not Working

I am using Operating System Microsoft Windows NT 6.1.7601 Service Pack 1

.Database platform is MSSQL

Mojoportal version is 2.3.6.5

 

I added a page with the content being in the form of the Form Wizard Pro. 


When I go to edit the page, there are no controls at the top of the page to edit my new form.   I followed the instructions in the online demo here: http://www.mojoportal.com/form-wizard-pro-survey-demo.aspx

Please help.

12/17/2011 6:16:23 AM
Joe Audette
Gravatar
Total Posts 18439
View Posts

Re: Form Wizard Pro Not Working

Hi Rick,

The latest version of Form Wizard Pro requires mojoPortal 2.3.7.0 or higher. You can solve the problem by upgrading your mojoPortal installation to the latest release, currently 2.3.7.5.

See the System Requirements tab and the Version History tab on the Form Wizard Pro product page for more details.

Hope that helps,

Joe

12/18/2011 6:42:10 PM
Michael
Gravatar
Total Posts 6
View Posts

Re: Form Wizard Pro Not Working

Hey Joe,

I was already going down the update path when Rick had received your response.

I was able to get his installed updated to the 2.3.7.0 and updated a couple custom code modules that depended on the CacheHelper.  It took me a little while to figure out that the class had been moved from mojoPortal.Business.WebHelpers.CacheHelper to mojoPortal.Web.CacheHelper, but once that was found I only had to make a few changes.  Was there something significent that caused the class to be moved?

Thanks,
Michael

12/19/2011 7:44:14 AM
Joe Audette
Gravatar
Total Posts 18439
View Posts

Re: Form Wizard Pro Not Working

Hi Michael,

Glad you were able to get it sorted and sorry for the inconvenience. I did need to move the CacheHelper because for Web Farm support I implemented a new cache abstraction layer so we can plugin different cache implementations such as using Azure AppFabricCache. The cache abstraction layer needed to go into mojoPortal.Web project but we can't have a circular dependency so I needed to move the CacheHelper class also into the mojoPortal.Web project. I try not to make breaking changes too often but every now and then they are needed. I wish I could move all of mojoPortal.Business.WebHelpers as well as mojoPortal.NET, mojoPortal.Controls, and mojoPortal.Framework namespaces into the mojoPortal.Web project just to simplify things and reduce the number of projects but I do want to avoid breaking custom modules that others may have as much as possible so I have not done that, but in this case it really needed to be done to solve a problem.

Best,

Joe

You must sign in to post in the forums. This thread is closed to new posts.