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Didnt know if i should post this in Bugs or Site Administration. Not sure that it is an error or just me not knowing how to manage it.
mojoPortal Version 2.3.6.6 MSSQL
I have created a survey using the standard built in Survey module.
6 users have answered the survey, but when I click on the View Link under Responses, I can only view two.
First there is a page with the response from one user and a link NEXT.Then on the next page there is only a PREVIOUS link, so only two responses show up.Also if I download the csv-file, there are only two responses.
Either the shown number of responses is wrong, or the responses are not stored corerctly or it is just me not finding the next link on response two.
Is this a known issue?
/Mats
Now more people have taken the survey and still only two responses visible.
This is not very good at this time for me. This is a project evaluation and I will need this data for a presentation tomorrow. Joe, can you give a hint to where in the database the responses are stored? Perhaps the information is in there, but does not show.
Hi Mats,
If you look in the database the mp_Survey* tables should be easy to spot.
If you need a better survey you could always purchase Form Wizard Pro on behalf of your client.
If you can reproduce the problem on the demo site I will investigate it as a bug and try to fix it for the next release of mojoPortal.
Best,
Joe
Hi!
I HAVE bought Form wizard pro specifically for this site.
When doing the survey, I tried out both FWP ant the built-in survey module and choose the survey module, since it was more straightforward for this purpose.
I will have a look at it later and see if I can reproduce it.
Found the problem.
When I developed the survey I of course tested it and then deleted my test-responses.
Problem is that also the deleted responses show up in the counter for no. of respones. So for instance if there are two deleted responses and three not deleted responses it shows as "5 responses" and when clicking on the link to view them or download the .csv, only three show up.
In my opinion when a response is deleted it should not add to the count.
I just tried to reproduce this problem on my local machine but when I deleted a response the count changed accordingly.
What database platform are you using? I tested with MS SQL.
Can you produce the problem on our demo site?