Error after File Upload in eCommerce

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6/25/2011 1:50:12 PM
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Thanks Squire Dude

Error after File Upload completes in eCommerce

Hi,

I am having a problem uploading a file in the eCommerce segment.  The file uploads w/o error then, when completed I get the following generic error...

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We're sorry but a server error has occurred while trying to process your request.

The error has been logged and will be reviewed by our staff as soon as possible. It is possible that the error was just a momentary hiccup and you may wish to use the back button and try again or go back to the home page.

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6/25/2011 5:16:06 PM
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Total Posts 2253

Re: Error after File Upload in eCommerce

Hi Phill,

You can see the actual error by viewing the 'System Log' in the Administration Menu of your mojoPortal site.

I would guess that the error has something to do with the other files you uploaded manually using FTP.

HTH,
Joe D.

6/26/2011 12:33:14 PM
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Total Posts 383
Thanks Squire Dude

Re: Error after File Upload in eCommerce

Hi Joe,

Of course once again you are perfectly correct.  I checked the log and the error was "exceeded the file length".  That is fixable.

Thanks

 

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