Chrome - Issue

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6/16/2011 10:38:02 AM
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Thanks Squire Dude

Chrome - Issue

Hi,

This is just an FYI and an issue that I am sure has been told to you...

When I logon to mojoportal using Google's Chrome browser I am unable to open a new issue.  I have tried this over several days and different forums on mojoportal and get the same results each time...

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We're sorry but a server error has occurred while trying to process your request.

The error has been logged and will be reviewed by our staff as soon as possible. It is possible that the error was just a momentary hiccup and you may wish to use the back button and try again or go back to the home page.

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Thanks

6/16/2011 11:29:45 AM
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Total Posts 18439

Re: Chrome - Issue

The problem is you changed your email address on a different machine or browser but you still have a persistent login cookie in Chrome that corresponds to your old user. So it sees you as authenticated but it doesn't find your user since it doesn't match anymore and it causes this error.

If you click the Sign Out link at the top and then login again it should work fine.

I'm adding logic for the next release to automatically redirect you to the logout page if it detects this condition.

Hope that helps,

Joe

 

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