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You may want to first review our site administration documentation to see if your question is answered there.

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1/17/2011 3:56:24 AM
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Total Posts 4

subscribe to newsletter

Hi.. 

I am trying to set up the newsletter subscribe, but i cant get to work. 

The contact form is working.

When i type the mail address of the site, info@aacaa.dk, i get the confirmations mail.

But when i type any other mail address i get nothing, only this in the log file.

--------------------------------------------------------------------------------------------------------------------------

2011-01-17 10:41:12,067 INFO mojoPortal.Web.WebTaskManager - deserialized WebTaskManager task
2011-01-17 10:41:12,082 INFO mojoPortal.Web.WebTaskManager - Queued WebTaskManager on a new thread
2011-01-17 10:41:12,301 INFO mojoPortal.Web.EmailMessageTask - deserialized EmailMessageTask task
2011-01-17 10:41:12,317 INFO mojoPortal.Web.EmailMessageTask - Queued EmailMessageTask on a new thread
2011-01-17 10:41:12,520 INFO mojoPortal.Web.EmailMessageTask - started EmailMessageTask task
2011-01-17 10:41:27,317 INFO mojoPortal.Web.WebTaskManager - started WebTaskManager task
2011-01-17 10:45:27,989 INFO mojoPortal.Web.WebTaskManager - deserialized WebTaskManager task
2011-01-17 10:45:27,989 INFO mojoPortal.Web.WebTaskManager - Queued WebTaskManager on a new thread
2011-01-17 10:45:28,160 INFO mojoPortal.Web.EmailMessageTask - deserialized EmailMessageTask task
2011-01-17 10:45:28,176 INFO mojoPortal.Web.EmailMessageTask - Queued EmailMessageTask on a new thread
2011-01-17 10:45:28,301 ERROR mojoPortal.Net.Email - error sending email to rhalskov@msn.com from info@aacaa.dk, will retry
2011-01-17 10:45:31,379 ERROR mojoPortal.Net.Email - all retries failed sending email to rhalskov@msn.com from info@aacaa.dk, message was: Thank you for subscribing to Nyheder fra konvent Aarhus - news from convention Aarhus!

We just need to confirm that you own the email address provided on our subscription form.
To confirm your subscription, please click the link below.

http://www.aacaa.dk/eletter/Confirm.aspx?s=abd5ffb2-35a2-42d4-b9ab-63f192b08c19

If you did not subscribe, you can safely ignore this message, we will not send our newsletter without confirmation so you will not receive spam.

For more information please visit our web site
http://www.aacaa.dk


System.Net.Mail.SmtpException: Transaction failed. The server response was: 5.7.1 <rhalskov@msn.com>: Relay access denied
at System.Net.Mail.RecipientCommand.CheckResponse(SmtpStatusCode statusCode, String response)
at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception)
at System.Net.Mail.SmtpClient.Send(MailMessage message)
at mojoPortal.Net.Email.Send(SmtpSettings smtpSettings, String from, String replyTo, String to, String cc, String bcc, String subject, String messageBody, Boolean html, String priority, String[] attachmentPaths, String[] attachmentNames)
2011-01-17 10:45:31,457 INFO mojoPortal.Web.EmailMessageTask - started EmailMessageTask task
2011-01-17 10:45:43,192 INFO mojoPortal.Web.WebTaskManager - started WebTaskManager task  

 

Kind regards 

René Halskov

1/17/2011 7:27:09 AM
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Total Posts 18439

Re: subscribe to newsletter

The error says it is not relaying becuase of access denied:

System.Net.Mail.SmtpException: Transaction failed. The server response was: 5.7.1 <.......>: Relay access denied

Make sure you specify a valid "from address" in the settings for the newsletter, if it has an incorrect from address your mail server may not relay the message.

Hope it helps,

Joe

1/17/2011 11:59:01 PM
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Total Posts 4

Re: subscribe to newsletter

Tanks for your quick response, it is working now.

It was in in the newsletter administration, i have deleted the answer address.

Have a nice day...

 

René

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