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Event Calendar Pro - Can't get "Allow Ticket Purchase Without Authentication" to work

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1/13/2011 11:54:09 AM
kkrueger
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Re: Event Calendar Pro - Can't get "Allow Ticket Purchase Without Authentication" to work

Much better! Thanks.

10/19/2011 3:30:56 PM
TRIAD-Next Level
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TRIAD/Next Level Interactive

Re: Event Calendar Pro - Can't get "Allow Ticket Purchase Without Authentication" to work

Hi Joe,

Any chance we can download a version of Event Cal Pro 0.0.3.2 ?

We're experiencing this bug (allow purchase w/o auth) in mojoPortal Version 2.3.6.5 (.NET 3.5 FullTrust) and can't currently upgrade the CMS.

Thanks,
John

10/19/2011 3:38:39 PM
Joe Audette
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Re: Event Calendar Pro - Can't get "Allow Ticket Purchase Without Authentication" to work

Hi John,

I just emailed to you.

Best,

Joe

10/19/2011 4:04:22 PM
TRIAD-Next Level
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TRIAD/Next Level Interactive

Re: Event Calendar Pro - Can't get "Allow Ticket Purchase Without Authentication" to work

Thanks Joe.

This seemed to fix the permission issue but now the registration form doesn't appear. It seems to bypass the form completion step and takes me to a final checkout screen with blank information listed. (It displays the default state, country only. No customer info)

Any advice?

Thanks,
John

10/19/2011 4:08:31 PM
Joe Audette
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Re: Event Calendar Pro - Can't get "Allow Ticket Purchase Without Authentication" to work

Hi John,

I don't think it ever shows customer info fields unless using Authorize.NET, for PayPal and Google Checkout we don't collect that information it comes back from PayPal or Google.

The bottom line though is I cannot fix problems with old versions, so my advice would be to upgrade mojoPortal and Event Calendar Pro.

Best,

Joe

11/26/2012 1:09:26 PM
kkrueger
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Re: Event Calendar Pro - Can't get "Allow Ticket Purchase Without Authentication" to work

Hi Joe,

It looks like there might have been some regression. I've since upgraded this site to mojoPortal 2.3.9.0 and Event Calendar Pro 3.4.0.8 and the issue I described in my 1/11/2011 9:49:55 PM reply where the customer information form appears even though PayPal is the only payment gateway I've configured has returned.

Thanks,
Kevin

11/26/2012 3:03:33 PM
Joe Audette
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Re: Event Calendar Pro - Can't get "Allow Ticket Purchase Without Authentication" to work

Hi Kevin,

Those are not the latest versions of mojoPortal and Event Calendar Pro. I just tried to replicate the problem using the latest version but I was not able to replicate it. I recommend upgrade both mojoPortal (currently 2.3.9.4) and Event Calendar Pro (currently 3.4.0.9) to the latest version.

Hope that helps,

Joe

 

11/26/2012 6:04:14 PM
kkrueger
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Re: Event Calendar Pro - Can't get "Allow Ticket Purchase Without Authentication" to work

I just upgraded to 2.3.9.4 and 3.4.0.9 and I'm still getting prompted for Customer Information.

You can see the behavior here:

http://www.anchorcenter.org/Events/PurchaseTicket.aspx?pageid=75&mid=109&ItemID=5434

As you can see, PayPal is the only payment option. Also, I have "Allow Ticket Purchase Without Authentication?" enabled if that makes a difference.

11/26/2012 6:40:17 PM
Joe Audette
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Re: Event Calendar Pro - Can't get "Allow Ticket Purchase Without Authentication" to work

Do you have PayPal set as the primary provider like this?:

<add key="Site1-PrimaryPaymentGateway" value="PayPalStandard" />

11/26/2012 7:23:55 PM
kkrueger
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Re: Event Calendar Pro - Can't get "Allow Ticket Purchase Without Authentication" to work

Yes, I have the following in user.config:

<add key="Site1-PrimaryPaymentGateway" value="PayPalStandard"/>
<add key="Site1-PaymentGatewayUseTestMode" value="false" />
<add key="Site1-PayPalUsePayPalStandard" value="true" />
<add key="Site1-PayPalStandardProductionEmail" value="paypal-email-here" />
<add key="Site1-PayPalStandardProductionPDTId" value="pdt-id-here" />

 

11/27/2012 6:31:21 AM
Joe Audette
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Re: Event Calendar Pro - Can't get "Allow Ticket Purchase Without Authentication" to work

That is strange. I see the problem on your site but I cannot seem to make that problem happen here.

If you go to Administration > System Information

what version does it say for Event Calendar Pro?

Are you sure that you have no other settings anywhere for any other payment gateways?

 

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