email and godaddy

Post here for help with installing or upgrading mojoPortal pre-compiled release packages. When posting in this forum, please provide all relevant details. You may also want to review the installation or upgrading documentation.

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Post here for help with installation of mojoPortal pre-compiled release packages

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

  • What operating system were you running when the bug appeared?
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You may also want to review the installation or upgrading documentation.

If you have questions about using the source code or working with mojoPortal in Visual Studio, please post in the Developer forum.

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10/18/2010 1:49:45 PM
jayb
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email and godaddy

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10/18/2010 1:56:23 PM
Joe Davis
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Re: email and godaddy

Hi Jay,

Do you see anything pertaining to email in the mojoPortal log? You can browse this log by clicking the System Log option in the Administration Menu.

HTH,
Joe D.

10/18/2010 2:08:12 PM
jayb
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Re: email and godaddy

No, there is nothing in the logs. I even cleared the log just before I sent the email and still nothing.

10/19/2010 6:47:00 AM
Joe Audette
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Re: email and godaddy

Did you configure the default from email address in site settings to match the smtp user?

Did you configure an email address to receive notification in the contact form settings?

http://www.mojoportal.com/emailconfiguration.aspx

With no error it means it is either not sending any mail (if no email is configured in contact form settings it won't send anything), or no error is happening when sending mail but for some external reason the mail is not received (possibly blocked by spam filters if the from address in site settings is not the same as the smtp email account).

Hope it helps,

Joe

10/19/2010 8:12:48 AM
jayb
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Re: email and godaddy

Sometimes you can't see the forest for the trees, lol.  I hadn't set the email address to receive notification in the contact form settings. I was so convinced it was something deeper in the system settings I didn't check that.  Put an email address in there and voila! I get email.

Thanks Joe for your help!

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