Forms Wizard Pro - EMail Notification

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11/10/2009 10:03:15 AM
Yves
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Forms Wizard Pro - EMail Notification

Hi,

I've just purchased the Form Wizard Pro (Single Site Edition) and got the following message error (EMail Notification set)

2009-11-10 16:46:12,656 INFO mojoPortal.Web.WebTaskManager - deserialized WebTaskManager task
2009-11-10 16:46:12,656 INFO mojoPortal.Web.WebTaskManager - Queued WebTaskManager on a new thread
2009-11-10 16:46:12,765 ERROR mojoPortal.Web.WebTaskManager - Failed to deserialize and start task FormSubmitNotificationTask so cancelling task
System.InvalidOperationException: There is an error in XML document (93, 10). ---> System.Xml.XmlException: Unexpected end of file while parsing Name has occurred. Line 93, position 10.
   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
   at System.Xml.XmlTextReaderImpl.Throw(Int32 pos, String res, String arg)
   at System.Xml.XmlTextReaderImpl.ParseQName(Boolean isQName, Int32 startOffset, Int32& colonPos)
   at System.Xml.XmlTextReaderImpl.ThrowTagMismatch(NodeData startTag)
   at System.Xml.XmlTextReaderImpl.ParseEndElement()
   at System.Xml.XmlTextReaderImpl.ParseElementContent()
   at System.Xml.XmlTextReaderImpl.Read()
   at System.Xml.XmlTextReader.Read()
   at System.Xml.XmlReader.MoveToContent()
   at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderEmailMessageTask.Read2_EmailMessageTask(Boolean isNullable, Boolean checkType)

Operating System: Ms Server 2003 Web Edition / Database: MYsql 5.x

Mojoportal: 2.3.1.9 MySQL

I've checked the SMTP settings which (for me) are correct. I also tested the Contact Form = OK

Thanks for any help

Yves

 

11/10/2009 10:14:06 AM
Joe Audette
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Re: Forms Wizard Pro - EMail Notification

Hi Yves,

This serialization error is possibly a localization issue, sometimes I have seen this when there are special characters in the string fields that are to be serialized.

Can you look in the mp_TaskQueue table and if the row still exists for this task, can you copy the contents of the SerializedTaskObject field and paste it into a text file and then send it to me at joe dot audette at g  mail dot com?

Are you forcing a specific culture for your site by config settings?

What language are your form questions in?

Can you post some examples of your question text so I can try to produce the problem here?

Thanks,

Joe

11/10/2009 10:40:38 AM
Yves
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Re: Forms Wizard Pro - EMail Notification

Hi Joe,

First I thank you for your reply (Great Support :-) ).

I'm not forcing a specific culture for our website!

For the questions they are in French.. (special caracters :-) )

Here the link: http://www.solinf.lu/Default.aspx?pageid=22

Thanks

 

Yves

11/11/2009 9:07:52 AM
Joe Audette
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Re: Forms Wizard Pro - EMail Notification

Hi Yves,

So far I have not been able to produce this problem on my local machine, possibly because I'm running a newer version of mojoPortal. Can you try upgrading to the new version 2.3.2.9 released today and see if the problem persists?

Thanks,

Joe

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