Error When Trying to Manage User

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8/15/2009 9:47:54 AM
David Allen
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Error When Trying to Manage User

 Hello,

I can successfully access the Mange User screen for all users except users that are created using Windows Live ID.  When trying to access the Manage User page for a Live ID user, I receive the 'We're sorry but a server error has occurred while trying to process your request.' error page.

I have looked in the log and ERROR information has been posted (below) but I don't really understand what i can do to resolve it.

/Admin/ManageUsers.aspx?userid=11
System.FormatException: Invalid character in a Base-64 string.
at System.Convert.FromBase64String(String s)
at mojoPortal.Web.mojoMembershipProvider.UnencodePassword(String pass, MembershipPasswordFormat passwordFormat)
at mojoPortal.Web.AdminUI.ManageUsers.PopulateControls()
at mojoPortal.Web.AdminUI.ManageUsers.Page_Load(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at mojoPortal.Web.mojoBasePage.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Help would be appreciated to resolve this.

Cheers.

8/15/2009 9:59:58 AM
Joe Audette
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Re: Error When Trying to Manage User

Hi David,

I have not encountered this problem before. What version of mojoPortal?

Are you using Encrypted or hashed passwords? 

Have you looked at the record in the mp_Users table? Does it appear to have a password encrypted/hashed like the others?

Hope it helps,

Joe

8/15/2009 10:06:20 AM
Joe Audette
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Re: Error When Trying to Manage User

I think I see the problem. When a user registers with WindowsLiveID we are creating a randoom password which is not used, but we are not encoding it according to the site settings password format. So it causes this error when it tries to decode it.

I will fix this for the next release. The only work around I can think of at the moment to fix specific records is to copy an encrypted password from another row into the password field of the bad rows so they can be decrypted. It doesn't really matter what the password is since its not used in authenticating with windows live.

Sorry for the inconvience and thanks for the bug report.

Best,

Joe

8/15/2009 1:59:25 PM
David Allen
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Re: Error When Trying to Manage User

Thanks Joe and thanks again for mojoPortal, it is great !

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