Bug(?) with IE 8.0 in Shared Files

This is the place to report bugs and get support. When posting in this forum, please always provide as much detail as possible.

Please do not report problems with a custom build or custom code in this forum. If you are producing your own build from the source code and have problems or questions, ask in the developer forum, do not report it as a bug.

This is the place to report bugs and get support

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

What operating system were you running when the bug appeared?
What database platform is your site using?
What version of mojoPortal are you running?
What version of .NET do you use?
What steps are necessary to reproduce the issue? Compare expected results vs actual results.

This thread is closed to new posts. You must sign in to post in the forums.

4/19/2009 12:26:27 AM

rdpinkerton

Total Posts 46

View Posts

Bug(?) with IE 8.0 in Shared Files

Server OS is Windows 2003, DB is SQL Server 2005, mojoPortal v 2.2.9.6 MSSQL

I am using shared files as an Intranet-type function to share common office documents.
If I create a new folder and then delete it *using IE 8.0* then the entire shared files folder (and all sub-folders) is deleted and the software shows "0 Items". I have verified this by checking the contents of data/sites/[site #]/SharedFiles and all files are deleted.

I cannot replicate the problem in IE 7.x. I tried to replicate in Opera 9.64 but ran into the file names not displaying and got sidetracked.

Weird!

Bob

4/19/2009 5:59:40 AM

Joe Audette

Total Posts 18439

View Posts

Re: Bug(?) with IE 8.0 in Shared Files

Hi Bob,

That sounds strange for it to behave so differently with IE 8. I have not installed IE 8 yet, guess I better get on that and see if I can replicate the problem.

About the Opera problem, I just now fixed it so it will be fixed in the next release, its just a CSS issue as discussed here.

Best,

Joe

4/19/2009 2:31:41 PM

rdpinkerton

Total Posts 46

View Posts

Re: Bug(?) with IE 8.0 in Shared Files

Yep, that's what I thought. My wife tells me that gmail had problems for the first few days after MS released IE 8.

The sequence I'm seeing is:

1) Add a new folder to the shared files component
2) The new folder is duplicated (i.e. it appears twice)
3) You select the checkbox next to the folder and press the X to delete
4) All content from shared files is deleted

I have yet to attempt this with IE 8 on a different machine (I'll do that tonight and post the results)

Bob

4/20/2009 9:37:20 AM

Joe Audette

Total Posts 18439

View Posts

Re: Bug(?) with IE 8.0 in Shared Files

I am able to reproduce this problem using IE 8 with Compatibility Mode turned off. If Compatibility Mode is turned on it works as expected.

So far I have determined that somehow with Compatibility Mode turned off, it causes the postback events to fire 2 times, hence it creates 2 folders when you try to create one. It seems to be related to the use of NeatUpload so I will have to report it to Dean Brettle and see if he can take a look. If I disable NeatUpload the events only fire once as normal and they fire normally on pages that don;t have NeatUpload on them, but there could be similar bugs in other places where we use NeatUpload.

So for now the best workaround is to use Compatibility mode in IE 8 or disable NeatUpload by commenting out the places in Web.config that reference NeatUpload and say "Comment this out in Medium Trust"

Best,

Joe

4/20/2009 9:40:59 AM

Joe Audette

Total Posts 18439

View Posts

Re: Bug(?) with IE 8.0 in Shared Files

Actually the easiest workaround is to add a meta tag to the layout.master file of your skin that will force IE8 to use Compatibility mode like this:

Best,

Joe

4/20/2009 9:44:34 AM

rdpinkerton

Total Posts 46

View Posts

Re: Bug(?) with IE 8.0 in Shared Files

Thanks for tracking this down, Joe. I'll make the change to the master.config file.

A very strange occurrence but I'm just glad it wasn't me :-)

4/20/2009 9:46:42 AM

Joe Audette

Total Posts 18439

View Posts

Re: Bug(?) with IE 8.0 in Shared Files

Make sure to add the meta in the head section above any css.

Best,

Joe

You must sign in to post in the forums. This thread is closed to new posts.