Hi Massi,
We're responding to the email address you used when you sent in the request. You had responded to our earlier messages from the system as well.
Our last message to you was:
We looked into the issue yesterday and found that the data\emailtemplates folder is only read by the system when no templates exist in the database and should not be used to import templates. Please copy the HTML content of the file you are wanting to be a template and paste it in the source view of the WYSIWYG editor then save your template.
I'm posting it here because it benefits the community.
Thank you,
Joe