Admin drawer not working

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5/6/2022 12:59:13 AM
ABM
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Admin drawer not working

I have a problem similar to the following thread where clicking the cog icon after logging in does not open the admin drawer: https://www.mojoportal.com/Forums/Thread.aspx?pageid=5&t=13585~1

Per the thread mentioned above, I confirmed in Chrome's F12 that I'm getting the following script error: 

net::ERR_ABORTED 403 (ModSecurity Action)

Since it's a 403 error, I confirmed the app pool identity has write permissions for the App_Data and Data folders but I realize I wouldn't be getting to the home page if this wasn't set correctly.

When I look at my web.config, I found the section containing the ScriptResource.axd is already commented out. Uncommenting it results in a 500 error so I guess my server is "correctly configured".

This is a clean install of mojo 2.7 on a new windows server 2022 vps hosted at Godaddy using Sql Server Express 2019. Any help is greatly appreciated.

5/6/2022 12:19:56 PM
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Re: Admin drawer not working

That's coming from ModSecurity. Do you have ModSecurity installed on this server/iis? 

Do you know if GoDaddy is using ModSecurity in front of your server?

Thanks,
Joe

5/9/2022 8:51:31 PM
ABM
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Total Posts 37

Re: Admin drawer not working

Joe, thanks for replying so quickly. With your suggestion, I was able to determine ModSecurity is installed with Plesk Obsidian, the control panel installed on Windows VPS from Godaddy. I was then able to quickly find and disable it in Plesk. The admin drawer now opens. Thanks!

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