We're sorry but ...

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5/24/2018 7:06:31 AM
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We're sorry but ...

Hello,

on several Mojo websites I am member of the group administrators, but suddently I can not change HTML content anymore, can not create new content, can not add a new page, etc. When I try it the message "We're sorry but a server error has happened while trying to process your request ..." appears.
I phoned a friend and he did the same things on the same websites at the same time and he succeeded without an error message.
How can that be?

I did the same things on the demo site here and mostly I was successful. But once came this error message again.

Best
Matthias

5/24/2018 5:23:03 PM
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Total Posts 2253

Re: We're sorry but ...

Hi Matthias,

Please start with our Basic Troubleshooting article and let me know if you find anything. 

Thanks,
Joe

5/25/2018 5:48:59 AM
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Total Posts 220

Re: We're sorry but ...

Hello Joe,

thank you very much for your hint. I already forgot thatblush
Next time I will start with it.

But now to the error: He is gone! No idea why, but after several days of error messages, I can now work again.

Best
Matthias

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