The page cannot be displayed because an internal server error

The page cannot be displayed because an internal server error has occurred.

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12/26/2017 6:20:30 AM

Harimojo

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The page cannot be displayed because an internal server error has occurred.

Hello,

I am new to MojoPortal.

I get this "The page cannot be displayed because an internal server error has occurred." when I try to upload file to my website.

Please help me,

Thank you,

Haria

12/26/2017 5:27:16 PM

Joe Davis

Total Posts 2253

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Re: The page cannot be displayed because an internal server error has occurred.

Hi,

Please see our "Basic Troubleshooting" article. We need to know if there are any related errors in the log.

Thanks,
Joe

12/27/2017 1:29:04 AM

Harimojo

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Re: The page cannot be displayed because an internal server error has occurred.

Hi Joe,

Thank you so much for your support.

I have checked the "Basic Troubleshooting".

I have changed the <customErrors mode="RemoteOnly"... to this <customErrors mode="Off"... the error message is the same (no change is on error content) in mojoPortal content management system.

The content of the System Log and currentlog.config are the same i.e. "2017-12-27 00:25:08,923 INFO 2017-12-27 00:25:09,110 INFO 2017-12-27 00:25:09,126 INFO 2017-12-27 00:27:26,576 ERROR 2017-12-27 00:32:54,599 INFO"

Please help me to interpret the above error message.

Thank you again.

Haria

12/27/2017 2:31:07 AM

Harimojo

Total Posts 9

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Re: The page cannot be displayed because an internal server error has occurred.

Hi Joe,

How do I know if <add key="MSSQLConnectionString" value="server=yourservername;UID=yourdatabaseusername;PWD=yourdatabaseuserpassword;database=yourdatabasename"/> is correctly set and the site is connecting to the database?

Thank you for your usual support!

All the best,

Haria

12/28/2017 5:12:57 AM

Harimojo

Total Posts 9

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Re: The page cannot be displayed because an internal server error has occurred.

Hi Joe,

I am waiting your help, please reply!

Thanks

12/29/2017 12:37:14 PM

Joe Davis

Total Posts 2253

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Re: The page cannot be displayed because an internal server error has occurred.

Hi,

If you see your site and not the setup page with a message about not being able to connect to the database, your connection string is correct.

The part of the error that you posted doesn't tell me anything. Please clear the log, try to upload your file using the File Manager and then look at the log again. There shouldn't be much there so you should be able to paste it in your response.

Thanks,
Joe

1/1/2018 6:06:42 AM

Harimojo

Total Posts 9

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hosting website in medium trust

Hello Joe,

Thank you so much for your information.

We have moved our Website to new hosting (HostGator.com).

Our System Information at the new hosting is

MojoPortal Version = 2.3.8.5 MSSQL

Operating System = Microsoft Windows NT 6.1.7601 Service Pack 1

ASP.NET Info = v4.0.30319 Running in Partial Trust

Since we have subscribed shared hosting server, they does not allow Full Trust.

Therefore, we can't upload files in to website at present.

Please help to solve this.

Haria

1/2/2018 3:45:48 PM

Jamie E

Total Posts 1203

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Help support mojoPortal!
Add-on modules

Re: The page cannot be displayed because an internal server error has occurred.

mojoPortal requires full trust hosting. See this thread for more information.

1/8/2018 3:35:22 AM

Harimojo

Total Posts 9

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Re: The page cannot be displayed because an internal server error has occurred.

Hi,

Thank you for your information.

All the best

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