Our site is hosted on only one server which we lease from GoDaddy.  I am one of only two people (the other is the CEO) that has a login to this server, and the CEO wants nothing to do with logging in to this server.  There are no other sites hosted on this server at all, not even a development site.  I have been updating this same web site, following the same process for over 2 years without this kind of issue.  Outside of this job, I also maintain multiple other web sites with out any issues at all.

Is there a log file or anything else that I can review?  Is it possible to retrieve the download from another site, other than codeplex?  I really am looking for any option still available.  This update has been attempted at least a half dozen times now, and I even created a new admin user on the server to be absolutely sure that it wasn't a profile issue or anything else.  I mean it's a simple unzip, copy, paste, navigate kind of update (not exactly rocket science).

Was finally able to get site updated.  However, now contact us form is failing to load with the following error:

We're sorry but a server error has occurred while trying to process your request.

The error has been logged and will be reviewed by our staff as soon as possible. It is possible that the error was just a momentary hiccup and you may wish to use the back button and try again or go back to the home page.