I have just bought Form Wizard Pro and have installed to my site following the instructions contained within the zip file.

I copied the contents of the wwwroot folder to my site and then visited the Setup page - the messages I got seemed to show a successful installation - no error messages.

When I log in to my site, there is no form wizard in the available in the page options.  Have I done something wrong?

The details of my installation are as follows:

mojoPortal Version 2.4.0.4 MSSQL
Operating System Microsoft Windows NT 6.3.9600.0
ASP.NET Info v4.0.30319 Running in Full Trust
Server Time Zone Pacific Daylight Time
Server Local Time (GMT -7) 31/07/2015 00:50:42
Greenwich Mean Time (GMT/UTC)
 

installing an incomaptible version should result in an error on any page where you add Form Wizard, upgrading would solve that.

but since there is no error and it is missing I suspect you did not upload the files in the correct place. the wwwroot folder in the package corresponds to the root of your site, if you copy the contents of wwwroot into the root of your site then the files in wwwroot/bin should land in the bin folder beneath the root of your site. ie you should have sts.FormWizard.*.dll files in your /bin folder. If you don't then you did not upload the files correctly.

this is important because if you try to upgrade mojoportal it is the same process of copying the contents of the wwwroot from the mojoportal package and you must upload the files in the correct place, if you make a mistake and upload incorrectly it will be a lot of files in the wrong places and a big mess to clean up. extra files in the wrong place can lead to lots of errors as well. so try to make sure you are putting the files int he right place first.

the only other situation where it won't show up on the feature list is in a multi site installation. by default it will only be enabled in the master site 

you would add it to other site from the master site using Site List to get to the site settings for the child site then add it from the features tab

when you go to Administration > System Information do you see

sts-FormWizard 2.6.2.1   in the list there?

Does the file exist on disk

/Setup/applications/sts-FormWizard/FeatureDefinitions/50000_FormWizardModule.config

?

are you absolutely sure it isn't in the list of features you can add to a page? It should be listed as "Form Wizard Pro by Source Tree Solutions"

have you looked ot see if it is available in the list of features to add to child sites from site list?

are you seeing any errors in the log that might be related? If not try clear the log then visit setup again then check the log again

you should see a row in mp_ModuleDefinitions with the FeatureName as FormWizardFeatureName

Joe - Have just added the entries into mp_ModuleDefinitions  and [mp_ModuleDefinitionSettings], copying the data from that which is working on a local install, but it's still not appearing in the list.  Is there anything else I should look at?

I have just cleared the system log and rerun the setup routine and this error appeared:

2015-08-02 07:35:59,027 ERROR 82.40.9.29 - en-GB - /setup/default.aspx - mojoPortal.Web.ContentFeature - could not install feature FormWizardFeatureName. Invalid ControlSource Setting. Filenot found: ~/FormWizard/FormWizardModule.ascx
2015-08-02 07:36:28,027 ERROR 74.86.158.109 - en-US - / - mojoPortal.Web.UI.CmsPage - Content is assigned to altcontent1 placeholder but it does not exist in layout.master so using center.

also file permissions could be a factor if it can't read the feature definition file then it would fail to create the data.

the user that is the identity on the application pool needs at least read access on all the files.

my guess is that is because you manually added that row in mp_ModuleDefinitions, the setup page did not do what was intended. It should have also created a row in mp_SiteModuleDefinitions for the master site. You could probably manually add that row.