Can't upload images

If you have questions about using mojoPortal, you can post them here.

You may want to first review our site administration documentation to see if your question is answered there.

This thread is closed to new posts. You must sign in to post in the forums.
7/11/2015 6:36:27 AM
Gravatar
Total Posts 1

Can't upload images

Hello.

I've had a site happily using version 2.3.9.0 for several years now, but just recently it stopped me uploading images  and gives this error message

"We're sorry but a server error has occurred while trying to process your request.

The error has been logged and will be reviewed by our staff as soon as possible. It is possible that the error was just a momentary hiccup and you may wish to use the back button and try again or go back to the home page."

There is no corresponding entry in the system log.

It seems to relate purely to uploading new images. I can use already uploaded images fine and make any other changes to a page.

7/11/2015 8:30:03 AM
Gravatar
Total Posts 18439

Re: Can't upload images

sounds like some file or folder permissions changed and now the folder where it is trying to upload is not writable by the user that is the identity on the application pool.

If the log is not updating with new errors then likely the log file /Data/currentlog.config is also no longer writable

You must sign in to post in the forums. This thread is closed to new posts.