Sending Mail is not working in server side but working in local

Sending Mail is not working in server side but working in local system

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This is the place to report bugs and get support

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6/16/2014 5:00:14 AM

Swetha Kumari

Total Posts 5

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Sending Mail is not working in server side but working in local system

Hi Joe

This is swetha,

iam not getting any mails from other users as iam admin of the page. And These below settings are working fine in local machine but on server side its not working

Here is my user.config setting

=====================================================================================================

And Here is My Web.config settings

==================================================================================

In Contact form Settings

Email Address(es) To Receive Submissions:- myID@gmail.com

==================================================================================

In AdminSetting->Site Email From Address :-myID@gmail.com

========================================================================================================

In System log the following errros:-

2014-06-16 02:17:01,555 ERROR 49.204.226.50 - en-US - /contact - mojoPortal.Net.Email -

all retries failed sending email to myID@gmail.com from myID@gmail.com, message was: Admina
UserID@gmail.com

aaaa

HTTP_USER_AGENT: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36
REMOTE_HOST: 49.204.226.50
REMOTE_ADDR: 49.204.226.50
LOCAL_ADDR: 23.91.123.136

System.Net.Mail.SmtpException: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required. Learn more at
   at System.Net.Mail.MailCommand.CheckResponse(SmtpStatusCode statusCode, String response)
   at System.Net.Mail.MailCommand.Send(SmtpConnection conn, Byte[] command, MailAddress from, Boolean allowUnicode)
   at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, Boolean allowUnicode, SmtpFailedRecipientException& exception)
   at System.Net.Mail.SmtpClient.Send(MailMessage message)
   at mojoPortal.Net.Email.Send(SmtpSettings smtpSettings, MailMessage message)

Can Any Body Help me out with these problem.

Best Regards

Swetha

6/24/2014 2:19:43 PM

Joe Davis

Total Posts 2247

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Re: Sending Mail is not working in server side but working in local system

If you are using a recent mojoPortal version (at least less than a year old) the System.Net mailSettings values have to exist but do not need to be correct.

If your settings are working from a local machine but not the server, your server or the network your server is on could be blocking the connection. Is the Email From Address in the Site Settings of the server site correct? If not, that could cause a problem as well.

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