Skin on 2nd Site is Ignored

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5/2/2014 7:16:31 AM

agentkc

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Skin on 2nd Site is Ignored

I have a multi-site environment hosted by Arvixe. The first site serves fine. The second site currently serves but it ignores the skin. Therefore it is pretty much useless.

The same skin has served in the past without any problems. The error began to surface when I was editing the site settings to choose a different site logo. Of course to do this you must login to site #1 and then choose the site under site list. When I attempt to save a new site logo the image I want appears when I select it from the drop down. But when I when I save my changes the change is not saved and my skin is ignored. This has happened twice. The first time I was able to get the skin to serve again. Now I cannot get it back.

I am running version 2.4.0.3, MSSQL, .net 4.0,

Please help.

5/2/2014 7:31:26 AM

agentkc

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Re: Skin on 2nd Site is Ignored

An Update: My problem is not solved but at least the skin is serving now. I had to log into the second site, edit the site setting from there and then the skin re-appeared. However, the site-logo is still not saved / showing.

5/2/2014 7:37:50 AM

Joe Audette

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Re: Skin on 2nd Site is Ignored

You should not have to set the site logo from the parent site, if the dropdown for site logo is not shown in site settings for the child site it just means it is hidden by css and you need to edit the css to unhide it in the child site, and you may need to add the <portal:SiteLogo control in the layout.master of the skin in the child site if it isn't already there.

See the article Where is the Site Logo

Hope that helps,

Joe

5/2/2014 9:00:09 AM

agentkc

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Re: Skin on 2nd Site is Ignored

Thanks so much for the quick reply.

I can now see the logo drop down from the 2nd site admin site settings page. However when I select any log it does not save it.

Also a new problem has occurred that may be related. I tried to add a new page to the web site and received the following error:

Must specify valid information for parsing in the string.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.ArgumentException: Must specify valid information for parsing in the string.

Stack Trace:

[ArgumentException: Must specify valid information for parsing in the string.] System.Enum.TryParseEnum(Type enumType, String value, Boolean ignoreCase, EnumResult& parseResult) +10618895 System.Enum.Parse(Type enumType, String value, Boolean ignoreCase) +78 System.Enum.Parse(Type enumType, String value) +6 mojoPortal.Web.AdminUI.PageProperties.SavePageData() +4600 mojoPortal.Web.AdminUI.PageProperties.Apply_Click(Object sender, EventArgs e) +32 System.Web.UI.WebControls.Button.OnClick(EventArgs e) +9752490 System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) +196 System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) +10 System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) +13 System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) +35 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1724

5/2/2014 9:52:22 AM

Joe Audette

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Re: Skin on 2nd Site is Ignored

my best guess is that you have something incorrect in the layout.master of your skin. for example an extra form element, extra opening element or missing closing element. you cannot add any form elemets to layout.master nor in content, there is already a form element in layout.master and in asp.net webforms there can be one and only one form element on the page. if you add another one it will break it and cause problems on any postback of any page using that skin

I would review the log and see also if any error is logged when you try to save the site settings.

5/2/2014 12:03:05 PM

agentkc

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Re: Skin on 2nd Site is Ignored

I cannot find the system log under the administration menu for my 2nd site. I am running the compiled version if that makes any difference. I do not see any unopened or unclosed elements and have never added any "form" elements to the master.layout.

Can you tell me where to find the syslog?

5/2/2014 12:06:10 PM

Joe Audette

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Re: Skin on 2nd Site is Ignored

system log is per installation not per site and is only available from the master parent site

5/2/2014 12:06:43 PM

Jamie E

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Re: Skin on 2nd Site is Ignored

Events are logged in one place for all sites in an installation. So the events in your second site are also viewable from the Administration menu of your master site.

5/4/2014 3:41:14 PM

agentkc

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Re: Skin on 2nd Site is Ignored

Sorry to take so long to respond. I check the log but that did not help since it simply restated the error I have been continuously receiving. The server also happened to go down for an hour so here is where I am at.

On both of my sites when I try to add a new page I get the error. When I edit an existing page the edits go thru without any problems.

I started having this problem after upgrading from version 2.3.8.5 to 2.4.0.3. I removed all files and did a complete rewrite of the site. Then I uploaded my config.user and my 2 skins. I also did not restore any skins I was not using. Could there be something in the skins that worked for 2.3.8.5 but is broken by 2.4.0.3?

The following is copied from my layout.Master file of one of my skins for one of my sites. I can't find anything wrong here but perhaps you can.

Thanks Dan

<%@ Master Language="C#" AutoEventWireup="true" CodeBehind="~/App_MasterPages/layout.Master.cs" Inherits="mojoPortal.Web.layout" %>

    <%-- JQueryUIThemeName valid options are:
    base, black-tie, blitzer, cupertino, dark-hive, dot-luv, eggplant, excite-bike, flick, hot-sneaks,
    humanity, le-frog, mint-choc, overcast, pepper-grinder,
    redmond, smoothness, south-street, start, sunny, swanky-purse, trontastic, ui-darkness, ui-lightness, vader
    --%>
            JQueryUIThemeName="mint-choc" UseIconsForAdminLinks="false" UseTextLinksForFeatureSettings="true" />
            IE6CssFile="style.ie6.css" IE7CssFile="style.ie7.css" />

                    EnableScriptGlobalization="true" EnableScriptLocalization="true" />

HideMenuOnSiteMap="false" SuppressImages="true">

                                                                                                            Text="Share This Using Popular Bookmarking Services" CustomBrand="" CustomLogoUrl=""
                                                        CustomLogoBackgroundColor="" />

                                              <%-- --%>

                                                                            Visible="True" SkinID="pnlPlain">
                                                                                    TreeViewShowExpandCollapse="false" />



                                                                            SkinID="pnlPlain">






                                                                            SkinID="pnlPlain">

                                                                                    Align="left"
                                            ButtonColor="blue"
                                            Lang="en"
                                            LinkColor="yellow"
                                            ShowCount="false"
                                            TextColor="black"
                                            UserToFollow="kofc3414"
                                            WidgetWidth="180" />

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5/4/2014 4:10:35 PM

Joe Audette

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Re: Skin on 2nd Site is Ignored

yes you have a problem in your layout.master, this should not be there and needs to be removed:

<script runat="server">

    protected void Page_Load(object sender, EventArgs e)
    {

    }
</script>

the page load is in the codebehind for the master page which is compiled into mojoPortal.Web.dll, you cannot modify it and you cannot add code to it like that.

5/4/2014 4:30:01 PM

agentkc

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Re: Skin on 2nd Site is Ignored

Wow! I have no idea how that got there. I know I did not write. Anyway I made the changed uploaded to server but alas I am still get the same error when I try to add a new page.

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