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Hello,
I have a problem when i try to upload a new file to my website.
It shows the error: "Oops something went wrong uploading, you may want to contact the site administrator an error was probably logged."
But it's not logged in System Log. :(
I don't know what to do, because it was working till this morning. Suddenly it's not working anymore.
I'm trying to upload a 4 MB file.
I've tried the workaround to enter a folder, and go up to root. But it did not solved the problem.
I read that maybe an update can solve it (?), but the question is: why was it working fine before?
My Info: mojoPortal Version 2.3.9.9 MSSQL Operating System Microsoft Windows NT 6.0.6002 Service Pack 2 ASP.NET Info v4.0.30319 Running in Full Trust
Hi,
Possibly something in your environment or configuration changed. Maybe file system permissions were lost so it can't upload and it can't log anything. Or possibly you need to increase the quota settings listed at the bottom of the article Allowing Users to Upload and Browse files.
See also Supporting Large File Uploads.
Those 2 articles have all the information that I know for troubleshooting file upload problems.
Hope that helps,
Joe
I recently (yesterday) installed the new version of mojoportal and I'm having problems with loading files into shared files pages...
When I try to upload a file, after choose it, the upload button doesn't work. Some time, the Upload button disappears and the button Select Files appears and does nothing but damage the complete page.
I installed this new version yesterday and today I'm getting crazy.. Is there a way to talk to somebody that can help me?
I'll appreciate your help.
Best regards!
==================================================================
Probing system... File system permissions ok. MSSQL database connection ok. database permissions are sufficient to alter schema. database initial schema already exists. database core schema is up to date. 2 site(s) found. Configuring feature Html Content - 00:00:00.0781235 Configuring feature Site Statistics - 00:00:00.0937482 Configuring feature Child Page Site Map - 00:00:00.0937482 Configuring feature Newsletter Sign Up Form - 00:00:00.0937482 Configuring feature Recent Content - 00:00:00.1093729 Configuring feature Sign In Module - 00:00:00.1249976 Configuring feature Site Search - 00:00:00.1249976 Configuring feature Bing Map - 00:00:00.1249976 Configuring feature Blog - 00:00:00.1562470 Configuring feature FeatureName - 00:00:00.1718717 Configuring feature Contact Form - 00:00:00.1874964 Configuring feature Event Calendar - 00:00:00.1874964 Configuring feature Feed Manager - 00:00:00.2031211 Configuring feature Flickr Slide Show - 00:00:00.2187458 Configuring feature Flickr Gallery - 00:00:00.2187458 Configuring feature Image Gallery (Simple Folder Version) - 00:00:00.2187458 Configuring feature Forums - 00:00:00.2343705 Configuring feature Google Map - 00:00:00.2343705 Configuring feature Google Translate - 00:00:00.2499952 Configuring feature Html Fragment Include - 00:00:00.2499952 Configuring feature IFrame - 00:00:00.2499952 Configuring feature Image Gallery - 00:00:00.2656199 Configuring feature Audio Player - 00:00:00.2656199 Configuring feature Video Player - 00:00:00.2812446 Configuring feature List/Links - 00:00:00.2812446 Configuring feature Poll - 00:00:00.2968693 Configuring feature Shared Files - 00:00:00.2968693 Configuring feature Survey - 00:00:00.2968693 Configuring feature Web Store - 00:00:00.3281187 Configuring feature Xml/Xsl - 00:00:00.3281187 Ensuring all features are installed in server admin sites... - 00:00:00.3281187
Setup is complete, click the link below to go to the home page.
Site Home Page
Database PlatformMSSQL Version2.4.0.0 StatusYour installation is up to date.
everything I know to troubleshoot file upload problems is in the 2 articles I already posted on this thread. I have nothing new to add at this time. Please read those articles carefully and thoroughly because they have a lot of information.
Thanks Joe, but I have a bigger problem !!. Those articles, didn't work.
When I select the file to load, and click on the Upload button, nothing happens. No errors in the log page, no errors in the windows event log, nothing. That's why I'm worry. I have no clue about where to go..
Another Error is when i use the help. The help opens a transparent windows within help text inside but it is not visible because it mixes with the windows content in the back... , Please Joe, help.
I won't be able to drink a beer today until I fix this problem. I'm getting crazy..
check your page for javascript errors (use the web browser javascript console in browser dev tools) that may be preventing the javascript for the file upload
try using a different skin, maybe there is some bad javascript in your skin that is interfering
Skin change didn't work.
I didn't found any javascript error.... It is failing in every computer, ie8, ie9, ie10, windows xp, vista and 7...
any other sugestion?
thanks for your help!
Can you give us a link to the site?
Thanks, Joe D.
file drag and drop and multi file selection is only going to work on newer browsers, IE 10 or newer for IE, but it still should be possible to upload one file at a time in older browsers.
Do you have any problem uploading on our demo site?
Hi Joe..
Check what I found in that page:
HTML1202: http://indexserver.apro.com/intranet/information-technology.aspx is running in Compatibility View because 'Display intranet sites in Compatibility View' is checked. information-technology.aspx
SCRIPT5007: Unable to get property 'value' of undefined or null reference jquery-migrate1-0-0.js, line 70 character 2
SCRIPT438: Object doesn't support property or method 'ajaxTransport' jquery.iframe-transport.js, line 38 character 5
SCRIPT438: Object doesn't support property or method 'tooltip' information-technology.aspx, line 986 character 204
SCRIPT438: Object doesn't support property or method 'tooltip' information-technology.aspx, line 978 character 1933
SEC7115: :visited and :link styles can only differ by color. Some styles were not applied to :visited. information-technology.aspx
ok, turn that IE 11 compatibility junk off under Tools > Compatibility View Settings
uncheck the box that makes it use compatibility on intranets