Hi Tony,

Have you browsed to /setup/default.aspx? If so, and nothing changes, you aren't uploading the files correctly.

Be sure you are uploading the files from within the wwwroot folder in the zip to the root of your website. A way to be sure you are doing this correctly is to extract the files from the zip to a location on your harddrive, add a file named test.html with something like <h1>test</h1> inside to the wwwroot folder and then upload all of the files to the root of your website. Finally, browse to http://www.yoursite.url/test.html, if you see TEST in great big text, you are uploading the files to correct location. If you get a 404, you're uploading to the wrong location.

Also, be sure you are using a good FTP software like FileZilla which shows you all of the files uploaded and the success or failure of each file.

HTH,
Joe D.

Did you try the test.html file?

The url http://www.parentjobnet.org/test.html is returning a 404. Unless you already removed the test.html file, you are not uploading the files to the correct location.

mojoPortal upgrades include all previous schema changes so you do not need to use 2.3.9.8.

You can contact me at joe [at] i7media {dot}com if you don't mind sharing your ftp information and I will try to help.

Thanks,
Joe D.

Tony, please update your account on this site with a working email address. Your hotmail address is bouncing with mailbox unavailable.

I keep un-subscribing you from the forum email because of these bounces.

do you have any other working email address besides your domain email and hotmail? 

the problem is not caused by logging in with facebook and we don't want to delete your account (remember that your purchase history is connected to your account so we don't want to lose that), we just want to update it with an email address that can receive mail from us.

I know your domain email works from gmail but for some reason it doesn't work from other places. If you don't have any other email address we can use I'll just keep unsubscribing you to reduce the bounced messages.