Blog Attachments in IE10

This is the place to report bugs and get support. When posting in this forum, please always provide as much detail as possible.

Please do not report problems with a custom build or custom code in this forum. If you are producing your own build from the source code and have problems or questions, ask in the developer forum, do not report it as a bug.

This is the place to report bugs and get support

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

What operating system were you running when the bug appeared?
What database platform is your site using?
What version of mojoPortal are you running?
What version of .NET do you use?
What steps are necessary to reproduce the issue? Compare expected results vs actual results.

This thread is closed to new posts. You must sign in to post in the forums.

10/17/2013 8:35:12 AM

mclarke

Total Posts 9

View Posts

Blog Attachments in IE10

Is anyone else having problems uploading blog attachments with IE10? I've got a site running 2.3.9.8 and if I try to add upload an attachment in a blog dentry I get the 'Oops, something went wrong uploading' message. I've updated my local MojoPortal source to 2.3.9.9 and stepped through the upload.ashx code and the Request.Files.Count is 0. Everything is fine in Firefox, Chrome, etc. and it if I switch IE10 to IE9 Standards mode it also works.

I'm just wondering if I'm missing a setting somewhere or if anyone else is seeing the problem too.

Thanks for any help, Martin.

p.s. And thank you Joe for keeping this great system moving, my clients always love how simple it is to use.

OS: Windows 7 / Server 2008 R2
DB Platform: SQL Server
MP Versions: 2.3.9.8 / 2.3.9.9
.Net Version: 4.0

10/17/2013 9:23:53 AM

Joe Audette

Total Posts 18439

View Posts

Re: Blog Attachments in IE10

Hi,

See the recently updated article Supporting Large File Uploads for help troubleshooting file upload problems.

Hope that helps,

Joe

10/17/2013 10:22:51 AM

mclarke

Total Posts 9

View Posts

Re: Blog Attachments in IE10

Hi Joe,

Thanks for getting back to me. I've gone through your article and can't see anything that will help in this case. The test file I'm trying to upload is just a 10k pdf (which I have allowed in AllowedMediaFileExtensions), and there are no IIS errors logged for the maxRequestLength or executionTimeout being exceeded (I did increase the settings to the 1GB and 1 hour limits in your article just to be sure ).

If it was an IIS config issue, wouldn't the other browsers would have an problem as well? I've also tried running a clean install using VS 2010 with the built in development server and get the same problem.

Just to cover all of the bases, I just tried uploading a small (690k) mpg to a blog entry on your demo.mojoportal.com site. In Firefox it worked fine, but IE10 in standards mode came back with the same error, switched the document mode to IE9 Standards and it uploaded okay again.

Any thoughts?

10/17/2013 12:56:39 PM

Joe Audette

Total Posts 18439

View Posts

Re: Blog Attachments in IE10

Hi,

Thanks, I'm able to reproduce this on my local machine. So far I have not figured out why it is happening though. Other places like Shared Files, File Manager, WebStore product upload etc seem to work fine in IE 10 so I'm trying to figure out what is different about the blog attachment upload.

I'll post again once I figure it out.

Best,

Joe

10/17/2013 3:02:15 PM

Joe Audette

Total Posts 18439

View Posts

Re: Blog Attachments in IE10

Hi,

I've isolated the cause to some kind of interference from the sarrissa xmlhttp script that we use for the friendly url suggest on the blog edit page, it doesn't cause any script errors but seems to break the jquery postback that posts the file.

sarrisa is kind of an old javascript that I've been meaning to replace with similar functionality from jquery. It isn't a huge job but it isn't a trivial fix either.

So this problem is something I will have to fix for the next release of mojoPortal. In the meantime all I can suggest is use a workaround such as a different browser mode in IE or a different browser like Chrome of Firefox when uploading media attachments in the blog.

Thanks again for bringing this to my attention. I will post again here once it is fixed in our source code repository.

Best,

Joe

10/18/2013 2:59:38 AM

mclarke

Total Posts 9

View Posts

Re: Blog Attachments in IE10

Hi Joe,

Wow, I'm glad I didn't try to track that one down! Thanks for confirming it as a problem, I had already set x-ua-compatible to IE9 as a fix for the client, so no worries there.

Thanks again.

10/22/2013 1:50:30 PM

Joe Audette

Total Posts 18439

View Posts

Re: Blog Attachments in IE10

Hi,

fyi, this is now fixed in our source code repository. If you could confirm the fix on the demo site I would appreciate it. It is working for me but I upgraded to windows 8.1 and IE 11, so it would be good if someone could confirm the fix with IE 10.

Thanks,

Joe

10/23/2013 2:52:51 AM

mclarke

Total Posts 9

View Posts

Re: Blog Attachments in IE10

Hi Joe,

Excellent, yes that's working in IE10 as well now. Thanks for all your help.

Cheers, Martin.

10/23/2013 11:47:40 AM

Joe Audette

Total Posts 18439

View Posts

Re: Blog Attachments in IE10

Hi Martin,

Thanks for verifying the fix and thank you for the beers! Much appreciated.

Cheers,

Joe

You must sign in to post in the forums. This thread is closed to new posts.