Form Wizard Pro :: clicking "Settings" link returns error

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1/4/2013 1:40:25 PM
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Form Wizard Pro :: clicking "Settings" link returns error

Hi all ---

I've just upgraded a site to mojoPortal 2.3.9.4 and followed up by upgrading Form Wizard Pro to 2.6.0.9.

All forms send data to the declared recipient as expected. I am able to click "Edit Form" and add new fields.

However, if I try to make changes via the "Settings" link, I get an error (see below). It does the same for the "Adminisration" link.

Any ideas? Thanks!

 

2013-01-04 14:27:31,796 ERROR 24.123.45.250 - en-US - /Admin/ModuleSettings.aspx?mid=46&pageid=52 - mojoPortal.Web.mojoBasePage - 24.123.45.250-en-US - /Admin/ModuleSettings.aspx?mid=46&pageid=52
System.Web.HttpParseException: Could not load type 'sts.FormWizard.Web.UI.NotificationTemplateSetting'. ---> System.Web.HttpParseException: Could not load type 'sts.FormWizard.Web.UI.NotificationTemplateSetting'. ---> System.Web.HttpException: Could not load type 'sts.FormWizard.Web.UI.NotificationTemplateSetting'.
   at System.Web.UI.TemplateParser.GetType(String typeName, Boolean ignoreCase, Boolean throwOnError)
   at System.Web.UI.TemplateParser.ProcessInheritsAttribute(String baseTypeName, String codeFileBaseTypeName, String src, Assembly assembly)
   at System.Web.UI.TemplateParser.PostProcessMainDirectiveAttributes(IDictionary parseData)
   --- End of inner exception stack trace ---
   at System.Web.UI.TemplateParser.ProcessException(Exception ex)
   at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding)
   at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding)
   --- End of inner exception stack trace ---
   at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding)
   at System.Web.UI.TemplateParser.ParseFile(String physicalPath, VirtualPath virtualPath)
   at System.Web.UI.TemplateParser.ParseInternal()
   at System.Web.UI.TemplateParser.Parse()
   at System.Web.Compilation.BaseTemplateBuildProvider.get_CodeCompilerType()
   at System.Web.Compilation.BuildProvider.GetCompilerTypeFromBuildProvider(BuildProvider buildProvider)
   at System.Web.Compilation.BuildProvidersCompiler.ProcessBuildProviders()
   at System.Web.Compilation.BuildProvidersCompiler.PerformBuild()
   at System.Web.Compilation.BuildManager.CompileWebFile(VirtualPath virtualPath)
   at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
   at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)
   at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath)
   at mojoPortal.Web.AdminUI.ModuleSettingsPage.AddSettingControl(CustomModuleSetting s, Panel groupPanel)
   at mojoPortal.Web.AdminUI.ModuleSettingsPage.PopulateCustomSettings()
   at System.Web.UI.Control.InitRecursive(Control namingContainer)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
2013-01-04 14:27:31,796 ERROR 24.123.45.250 - en-US - /Admin/ModuleSettings.aspx?mid=46&pageid=52 - mojoPortal.Web.Global - 24.123.45.250 /Admin/ModuleSettings.aspx?mid=46&pageid=52 Referrer(http://98.103.40.107/schedule-opening-closing) useragent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:17.0) Gecko/20100101 Firefox/17.0
System.Web.HttpParseException: Could not load type 'sts.FormWizard.Web.UI.NotificationTemplateSetting'. ---> System.Web.HttpException: Could not load type 'sts.FormWizard.Web.UI.NotificationTemplateSetting'.
   at System.Web.UI.TemplateParser.GetType(String typeName, Boolean ignoreCase, Boolean throwOnError)
   at System.Web.UI.TemplateParser.ProcessInheritsAttribute(String baseTypeName, String codeFileBaseTypeName, String src, Assembly assembly)
   at System.Web.UI.TemplateParser.PostProcessMainDirectiveAttributes(IDictionary parseData)
   --- End of inner exception stack trace ---
   at System.Web.UI.TemplateParser.ProcessException(Exception ex)
   at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding)
   at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding)

 

1/4/2013 1:49:39 PM
Joe Audette
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Re: Form Wizard Pro :: clicking "Settings" link returns error

It sounds like you did not deploy one of the files from the package, specifically /FormWizard/Controls/NotificationTemplateSetting.ascx is missing on your installation, it is included in the Form Wizard Pro package.

Hope that helps,

Joe

1/4/2013 2:02:51 PM
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Re: Form Wizard Pro :: clicking "Settings" link returns error

Thanks for the quick response. Oddly, that file DOES exist in that location. Any other suggestions?

1/4/2013 2:09:03 PM
Joe Audette
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Re: Form Wizard Pro :: clicking "Settings" link returns error

I would upload all the files from the  Form Wizard package again, one or more files in the installation is not the correct version.

1/4/2013 2:51:05 PM
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Re: Form Wizard Pro :: clicking "Settings" link returns error

Hmmmm... everything appears to be there. I manually deleted all of the associated FormWizard files from the site, downloaded a new zipped package of FormWizard from mojoPortal.com and re-installed everything fresh.

Still no luck!

1/4/2013 3:09:41 PM
Joe Audette
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Re: Form Wizard Pro :: clicking "Settings" link returns error

I just tried a fresh installation of Form Wizard Pro from the package and I cannot replicate the problem. I've sold several copies recently so I know there are new installations using it and no-one else has reported this error.

The error would indicate an older version of sts.FormWizard.Web.UI.dll in your installation. That is the only thing besides a missing .ascx that I know of that could cause the specific error.

 

1/8/2013 1:50:01 PM
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Re: Form Wizard Pro :: clicking "Settings" link returns error

I think I've tried about everything to no avail. All current files are present. As I was troubleshooting I also tried uploading the dotnet40 files, as well as the older FormWizard 2.6.0.6 files (a crap shoot)... but this didn't help anything so I went back to FW 2.6.0.9 dotnet35.

Is there an surefire way to "uninstall" FormWizard completely and then do a fresh install?

Thanks again for your help, Joe.

1/8/2013 2:04:16 PM
Joe Audette
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Re: Form Wizard Pro :: clicking "Settings" link returns error

I wish you had mentioned .NET 3.5 sooner, in my investigation of this report I was using .NET 4, possibly there is a problem with the Form Wizard Package for .NET 3.5, I will look into that, possibly a file was left out of the compilation.

However for many reasons including that we may drop support for .NET 3.5 in the not too distant future, I highly recommend update your installation to .NET 4 and the .NET 4 packages of mojoPortal and add on products such as Form Wizard Pro. We have very few people still using .NET 3.5, .NET 4 is much better and .NET 4.5 is now out. In fact I recommend use .NET 4.5 hosting and the mojoPortal packages for .NET 4 for best results. At some point we will make .NET 4.5 packages but that is when we will drop 3.5 support. However .NET 4 apps run just fine under .NET 4.5. 

Best,

Joe

1/8/2013 2:13:02 PM
Joe Audette
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Re: Form Wizard Pro :: clicking "Settings" link returns error

I've just uploaded a patched version of Form Wizard Pro 2.6.0.9. The only file that changed is sts.FormWizard.Web.UI.dll in the bin folder beneath dotnet35/wwwroot

Still, I really recommend using .NET 4 or 4.5. 

Best,

Joe

1/8/2013 3:28:08 PM
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Re: Form Wizard Pro :: clicking "Settings" link returns error

Thanks Joe,

I uploaded the new dotnet35 dll file, but still no luck.

I'll look into upgrading .NET...

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