Recieving error through installation procedure help

Post here for help with installing or upgrading mojoPortal pre-compiled release packages. When posting in this forum, please provide all relevant details. You may also want to review the installation or upgrading documentation.

If you have questions about using the source code or working with mojoPortal in Visual Studio, please post in the Developer forum.

Post here for help with installation of mojoPortal pre-compiled release packages

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

  • What operating system were you running when the bug appeared?
  • What database platform is your site using?
  • What version of mojoPortal are you running?
  • What version of .NET do you use?
  • What steps are necessary to reproduce the issue? Compare expected results vs actual results.

You may also want to review the installation or upgrading documentation.

If you have questions about using the source code or working with mojoPortal in Visual Studio, please post in the Developer forum.

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12/31/2012 9:23:07 AM
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Recieving error through installation procedure help

Hi,

I have treid to update mojoportal on a website using the "Upgrading From Previous Versions" and keep getting this error below

The application could not be installed:
- Error while install application pack.
- Error while installing application package: An error occurred during execution of the database script. The approximate location of the error was between lines '14' and '14' of the script. The verbose log may have more information about the error. The command started with : /************************************************* http://go.microsoft.com/fwlink/?LinkId=178587

Im really confused as it shows that it has updated the version when i run http://www.gpmsoft.com/Setup/Default.aspx but it doesnt install mojo portal files realting back to error above?

Please can you indicate where I am going wrong or guide me in the rest of the setup procudure.

Many Thanks

12/31/2012 9:33:07 AM
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Total Posts 28

Re: Recieving error through installation procedure help

Details -

Using windows 7 64 bit

database platform sqlserver 2008

version 2.3.9.4 (updating to)

12/31/2012 9:57:45 AM
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Total Posts 18439

Re: Recieving error through installation procedure help

Hi,

The error you posted is not coming form mojoPortal code it seems to be from some kind of installer I'm guessing the ms platform isntaller.

You cannot update/upgrade an existing installation using the platform installer, that is only for new installations.

Upgrading requires manually uploading the files on top of the old files, transfering any customizations from your old web.config file to the new one, then visit /Setup/Default.aspx

Hope that helps,

Joe

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