Hi. I have a fresh installation of mojoportal-2-3-9-3-mssql-net40 installed on a shared 'Medium Trust' server with my webhost Pipeten and a new MSSQL database also hosted by Pipeten. The installation went fine & everything seemed to be running ok. I've just added one test 'Contact' page (which is working fine), changed the default password & edited a bit of text. Apart from that the site is 'as installed'.

After only 24hrs the site has been automatically closed down by Pipeten as it was generating lots of errors. This is the second time that it has happened, each time with a fresh install (although the first was with version 2-3-9-0). The following is a reply from their helpdesk:

A: Hi Craig,

Yes, it looks like it has been generating a lot of errors and causing problems on the server again.

I've attached them below for you.

Regards,

Gavin
---
Gavin Kimpton
Pipe Ten Support Team

An unhandled exception occurred and the process was terminated.

Application ID: /LM/W3SVC/230/ROOT

Process ID: 7368

Exception: System.Security.SecurityException

Message: Request for the permission of type 'System.Security.Permissions.FileIOPermission, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' failed.

StackTrace: at System.Security.CodeAccessSecurityEngine.Check(Object demand, StackCrawlMark& stackMark, Boolean isPermSet)
at System.Security.CodeAccessSecurityEngine.Check(CodeAccessPermission cap, StackCrawlMark& stackMark)
at System.Security.CodeAccessPermission.Demand()
at System.IO.Directory.CreateDirectory(String path)
at mojoPortal.Business.WebHelpers.IndexWriterTask.ProcessIndexingQueue()
at mojoPortal.Business.WebHelpers.IndexWriterTask.RunTask()
at mojoPortal.Business.WebHelpers.IndexWriterTask.RunTaskOnNewThread(Object oTask)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)
at System.Threading.ExecutionContext.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

An unhandled exception occurred and the process was terminated.

Application ID: /LM/W3SVC/230/ROOT

Process ID: 10672

Exception: System.Security.SecurityException

Message: Request for the permission of type 'System.Security.Permissions.FileIOPermission, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' failed.

StackTrace: at System.Security.CodeAccessSecurityEngine.Check(Object demand, StackCrawlMark& stackMark, Boolean isPermSet)
at System.Security.CodeAccessSecurityEngine.Check(CodeAccessPermission cap, StackCrawlMark& stackMark)
at System.Security.CodeAccessPermission.Demand()
at System.IO.Directory.CreateDirectory(String path)
at mojoPortal.Business.WebHelpers.IndexWriterTask.ProcessIndexingQueue()
at mojoPortal.Business.WebHelpers.IndexWriterTask.RunTask()
at mojoPortal.Business.WebHelpers.IndexWriterTask.RunTaskOnNewThread(Object oTask)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)
at System.Threading.ExecutionContext.runTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Does anyone have any idea what might be causing this? I've already checked file permissions with Pipeten & they have informed me that they are already set as 'maximal permissions' for shared hosting.

Regards,

Craig 

OK. Thanks for that Joe. Apparently I have no direct control over file permissions in shared hosting, so I've put it back to Pipeten to see if they can help.

Regards,

Craig

Thanks again Joe. Pipeten got back to me about the permissions:

A: Hi Craig,

We use Identity Impersonate on the shared servers and I've double checked for you and your user has writable permissions over all your files and folders.

Regards,

Gavin
---
Gavin Kimpton
Pipe Ten Support Team

It might well be the xml serialization then. I've sent your last comment back to Pipeten, so hopefully this will help. I'll let you know if it works.

Regards,

Craig

This error happens because we use xml serialization for task such as the search index builder. By default ASP.NET generates a class for the serialized object under windows temp folder but your hosting does not allow this.

There is a workaround on this thread that may solve it.

Look for this in Web.config, uncomment it and enter the correct file system path to the /Data folder

<!--
<system.xml.serialization>
<xmlSerializer tempFilesLocation="D:\__projects\mojoportal\__code\joedev\Web\Data"/>
</system.xml.serialization>
-->

Then it can generate the class there instead of windows temp folder.

Hope that helps,

Joe

Since it uses a file system path it should not matter what host name is used since the file system path does not change. I'm not sure what you mean by aliasing when I hear people say that I usually interpret it to mean that by some hosting trickery you are trying to run another copy of mojoPortal in a sub folder but make it seem like another root site. If the 3rd site host name resolves to the same physical installation it should work fine but if you are somehow alisaing a sub folder as if it were a root site that is not going to work.

If its really another installation in a sub folder then you may get web.config conflicts and may need to wrap things in location elements to solve that. But mojoPortal cannot run in a sub folder and pretend to be a root site, it can run as a root site or as a sub folder but no hosting trickery can make it work as if it were a root site if its really installed in a sub folder below a root site. The additional host name just needs to resolve the the same IIS web site so it points to the same physical installation.

Hope that helps,

Joe

I have no idea why it would only happen for 1 host name and not the other. If it was working before and the error started I would suspect that file system permissions changed on the /Data folder or if the other host name is using a different app pool user then that user would also need write permission on the /Data folder.

Hope that helps,

Joe

Hi Joe,

I've checked with Pipeten again & they assure me that I have full write permissions over all my folders. Despite this my currentlog.config file is still empty.& showing as 0 b... confused!

Craig

Hi Joe. I've hit a bit of a brick wall!

Pipeten assure me that my file permissions are correct and yet the currentlog.config is still completely empty!

Is there an easy way that I can prove that it's not working OK? ie Is there a way of initiating an event to be written to the log so that I can prove to them that it doesn't get written? It's strange, because when making a new site both sites 2 & 3 have been written to the /Data/Sites/ folder fine, so that must have been writable... so why not the log?!

Thanks,

Craig

Hi Joe,

Support at Pipeten wrote the following back to me:

The shared application pool runs with network service identity and identity impersonate. I have enabled modify permissions for network service to the Data folder but I cannot get it to generate a log by visiting the website"

I wondered also if it was related to the "xmlSerializer tempFilesLocation" setting and possible directory traversal problems (no permission on H:) so changed it to "\Data" from "H:\hshome\username\domain_name\Data" and that seemed to have started working (as in the log is being generated)...

The site generally runs OK, but every now & then, often when just navigating around the Administrator pages,  I get the custom error page saying that a server error has occurred.

I'm getting some content in the log now, but I'm still not sure that it's getting everything.

The only content in the currentlog since last night is:

2012-10-29 21:34:42,712 INFO 2012-10-29 21:34:42,946 ERROR 2012-10-29 21:59:25,735 INFO 2012-10-29 22:45:29,480 INFO 2012-10-29 23:33:29,196 INFO 2012-10-30 01:08:45,369 INFO 2012-10-30 02:13:26,518 INFO 2012-10-30 04:13:13,469 INFO 2012-10-30 04:13:13,952 ERROR 2012-10-30 04:53:27,756 INFO 2012-10-30 05:45:59,241 INFO 2012-10-30 05:45:59,709 ERROR 2012-10-30 05:51:13,084 ERROR 2012-10-30 06:13:25,847 INFO 2012-10-30 06:35:33,166 INFO 2012-10-30 06:35:33,681 ERROR 2012-10-30 06:48:00,115 ERROR 2012-10-30 07:33:27,683 INFO 2012-10-30 08:57:04,925 INFO 2012-10-30 10:13:28,219 INFO 2012-10-30 11:54:21,650 INFO 2012-10-30 11:54:22,851 ERROR 2012-10-30 12:37:03,077 ERROR 2012-10-30 12:48:36,517 ERROR 2012-10-30 12:53:27,319 INFO 2012-10-30 13:41:51,839 INFO 2012-10-30 13:41:52,276 ERROR 2012-10-30 13:41:52,572 INFO 2012-10-30 13:59:44,892 ERROR 2012-10-30 14:13:27,392 INFO 2012-10-30 14:24:05,186 INFO 2012-10-30 14:24:05,732 ERROR 2012-10-30 15:33:28,900 INFO 2012-10-30 15:56:03,675 INFO 2012-10-30 15:56:04,283 ERROR 2012-10-30 15:58:44,777 ERROR 2012-10-30 16:11:10,821 ERROR 2012-10-30 16:31:33,463 ERROR 2012-10-30 16:53:26,601 INFO 2012-10-30 16:53:54,385 INFO 2012-10-30 17:17:44,431 ERROR 2012-10-30 17:21:58,509 ERROR 2012-10-30 17:22:00,225 ERROR 2012-10-30 17:22:02,019 ERROR 2012-10-30 17:55:47,427 ERROR 2012-10-30 18:13:28,686 INFO 2012-10-30 19:13:28,487 INFO 2012-10-30 19:13:29,002 ERROR 2012-10-30 19:33:26,856 INFO 2012-10-30 19:53:08,408 INFO 2012-10-30 19:53:08,985 ERROR 2012-10-30 20:53:28,005 INFO

Does this give any clues?

Thanks,

Craig

Its not normal, I've seen that happen before but its been a while and in my previous encounter with that problem I found a configuration solution. I have no idea why it happens at your hosting though. I would try logging to the database and see if that changes anything, if not then you could try modifying the log4net.config file pattern as mentioned in my post about it.

Hope that helps,

Joe

OK. Now that I can see the errors OK, it seems that the problem is a googlebot searching the site & not finding a handler.ashx file:

2012-11-05 18:05:41,136 ERROR mojoPortal.Web.Global - 66.249.76.229 /Handler.ashx?PhotoID=424&Size=L&Dir=~/Albums&File=%5C21%5C424.jpg Referrer(none) useragent Googlebot-Image/1.0
System.Web.HttpException (0x80004005): The file '/Handler.ashx' does not exist.

A bit of searching has found similar issues with the mapping of various 'handler' files in the web.config, but I can't find a reference to this one. Any ideas? - I think I'm getting to the bottom of the problems!

Craig

Hi Joe,

Unfortunately I seem to be having further problems with my 'stock' copy of mojoportal running on the Pipeten medium trust shared servers. The following is a message from Pipeten's support team:

[07-Dec-2012 08:41:13]

A: Hi Craig,

I'm afraid we have had to stop your site #######.co.uk as it is continuing to cause far to many problems on the shared server. It is causing IIS to crash far too frequently and is causing other customers sites to fail when it does so and engineers to be alerted to restart the web server.

I have included some of the errors just from the last hour which might highlight your issue, but if it can't be resolved you will have to look at moving it to a private server.

Regards,

Gavin

---

Gavin Kimpton

Pipe Ten Support Team

 

An unhandled exception occurred and the process was terminated.

Application ID: /LM/W3SVC/230/ROOT

Process ID: 14500

Exception: System.Security.SecurityException

Message: Request for the permission of type 'System.Security.Permissions.FileIOPermission, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' failed.

StackTrace:    at System.Security.CodeAccessSecurityEngine.Check(Object demand, StackCrawlMark& stackMark, Boolean isPermSet)

   at System.Security.CodeAccessSecurityEngine.Check(CodeAccessPermission cap, StackCrawlMark& stackMark)

   at System.Security.CodeAccessPermission.Demand()

   at System.IO.Directory.CreateDirectory(String path)

   at mojoPortal.Business.WebHelpers.IndexWriterTask.ProcessIndexingQueue()

   at mojoPortal.Business.WebHelpers.IndexWriterTask.RunTask()

   at mojoPortal.Business.WebHelpers.IndexWriterTask.RunTaskOnNewThread(Object oTask)

   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)

   at System.Threading.ExecutionContext.runTryCode(Object userData)

   at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)

   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)

   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)

   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()

   at System.Threading.ThreadPoolWorkQueue.Dispatch()

   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

 

An unhandled exception occurred and the process was terminated.

Application ID: /LM/W3SVC/230/ROOT

Process ID: 6200

Exception: System.Security.SecurityException

Message: Request for the permission of type 'System.Security.Permissions.FileIOPermission, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' failed.

StackTrace:    at System.Security.CodeAccessSecurityEngine.Check(Object demand, StackCrawlMark& stackMark, Boolean isPermSet)

   at System.Security.CodeAccessSecurityEngine.Check(CodeAccessPermission cap, StackCrawlMark& stackMark)

   at System.Security.CodeAccessPermission.Demand()

   at System.IO.Directory.CreateDirectory(String path)

   at mojoPortal.Business.WebHelpers.IndexWriterTask.ProcessIndexingQueue()

   at mojoPortal.Business.WebHelpers.IndexWriterTask.RunTask()

   at mojoPortal.Business.WebHelpers.IndexWriterTask.RunTaskOnNewThread(Object oTask)

   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)

   at System.Threading.ExecutionContext.runTryCode(Object userData)

   at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)

   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)

   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)

   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()

   at System.Threading.ThreadPoolWorkQueue.Dispatch()

   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

 

An unhandled exception occurred and the process was terminated.

Application ID: /LM/W3SVC/230/ROOT

Process ID: 8572

Exception: System.Security.SecurityException

Message: Request for the permission of type 'System.Security.Permissions.FileIOPermission, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' failed.

StackTrace:    at System.Security.CodeAccessSecurityEngine.Check(Object demand, StackCrawlMark& stackMark, Boolean isPermSet)

   at System.Security.CodeAccessSecurityEngine.Check(CodeAccessPermission cap, StackCrawlMark& stackMark)

   at System.Security.CodeAccessPermission.Demand()

   at System.IO.Directory.CreateDirectory(String path)

   at mojoPortal.Business.WebHelpers.IndexWriterTask.ProcessIndexingQueue()

   at mojoPortal.Business.WebHelpers.IndexWriterTask.RunTask()

   at mojoPortal.Business.WebHelpers.IndexWriterTask.RunTaskOnNewThread(Object oTask)

   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)

   at System.Threading.ExecutionContext.runTryCode(Object userData)

   at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)

   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)

   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)

   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()

   at System.Threading.ThreadPoolWorkQueue.Dispatch()

   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

 

An unhandled exception occurred and the process was terminated.

Application ID: /LM/W3SVC/230/ROOT

Process ID: 3820

Exception: System.Security.SecurityException

Message: Request for the permission of type 'System.Security.Permissions.FileIOPermission, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' failed.

StackTrace:    at System.Security.CodeAccessSecurityEngine.Check(Object demand, StackCrawlMark& stackMark, Boolean isPermSet)

   at System.Security.CodeAccessSecurityEngine.Check(CodeAccessPermission cap, StackCrawlMark& stackMark)

   at System.Security.CodeAccessPermission.Demand()

   at System.IO.Directory.CreateDirectory(String path)

   at mojoPortal.Business.WebHelpers.IndexWriterTask.ProcessIndexingQueue()

   at mojoPortal.Business.WebHelpers.IndexWriterTask.RunTask()

   at mojoPortal.Business.WebHelpers.IndexWriterTask.RunTaskOnNewThread(Object oTask)

   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)

   at System.Threading.ExecutionContext.runTryCode(Object userData)

   at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)

   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)

   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)

   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()

   at System.Threading.ThreadPoolWorkQueue.Dispatch()

   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

 

An unhandled exception occurred and the process was terminated.

Application ID: /LM/W3SVC/230/ROOT

Process ID: 11652

Exception: System.Security.SecurityException

Message: Request for the permission of type 'System.Security.Permissions.FileIOPermission, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' failed.

StackTrace:    at System.Security.CodeAccessSecurityEngine.Check(Object demand, StackCrawlMark& stackMark, Boolean isPermSet)

   at System.Security.CodeAccessSecurityEngine.Check(CodeAccessPermission cap, StackCrawlMark& stackMark)

   at System.Security.CodeAccessPermission.Demand()

   at System.IO.Directory.CreateDirectory(String path)

   at mojoPortal.Business.WebHelpers.IndexWriterTask.ProcessIndexingQueue()

   at mojoPortal.Business.WebHelpers.IndexWriterTask.RunTask()

   at mojoPortal.Business.WebHelpers.IndexWriterTask.RunTaskOnNewThread(Object oTask)

   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)

   at System.Threading.ExecutionContext.runTryCode(Object userData)

   at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)

   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)

   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)

   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()

   at System.Threading.ThreadPoolWorkQueue.Dispatch()

   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Do you have any idea what might be causing this? As a reminder, the following is a summary that I sent to Pipeten to do with some of the incompatibilities of running mojoportal on their server that I have managed to overcome:

It seems that it is definitely connected to running mediaportal in the medium trust scenario, such as my account with pipeten.

I have established the following:

There is an incompatibility with the log4net logging section of mojoportal when running on pipeten. I had to amend the log4net.config settings to <conversionPattern value="%date %level %logger - %message %newline" />. This then got the system log running fine.

The web.config entry for the xmlserializer must be hardcoded to <xmlSerializer tempFilesLocation="H:\hshome\ACOUNT_NAME\DOMAIN.co.uk\Data"/> in order to prevent permission errors. (Just using "\Data" or "\App_Data\temp_files" as suggested doesn't work).

I seem to have one final error with a googlebot trying to access an old file which no longer exists. If you are able to unfreeze my account hopefully I can update my google search settings to prevent this.

I really like mojoPortal, but I can't continue with my domains being shut down & threats of having to move it to a private server... Despite having promoted mojoPortal in an online tutorial I've had no feedback from Pipeten when I asked them to try their own installation on a similar server setup. Apart from the few changes that you helped me with (as detailed above) mine is a completely stock copy of mojoPortal. My domain has been taken off-line, but I have accessed my log via ftp. The last few entries are as follows:

2012-12-07 06:49:30,582 INFO mojoPortal.Web.Global - Application Started.
2012-12-07 06:49:31,284 INFO mojoPortal.Web.WebTaskManager - deserialized WebTaskManager task
2012-12-07 06:49:31,284 INFO mojoPortal.Web.WebTaskManager - Queued WebTaskManager on a new thread
2012-12-07 06:49:31,721 INFO mojoPortal.Business.WebHelpers.IndexWriterTask - deserialized IndexWriterTask task
2012-12-07 06:49:31,736 INFO mojoPortal.Business.WebHelpers.IndexWriterTask - Queued IndexWriterTask on a new thread
2012-12-07 07:02:27,763 INFO mojoPortal.Web.Global - Application Started.
2012-12-07 07:02:28,887 INFO mojoPortal.Web.WebTaskManager - deserialized WebTaskManager task
2012-12-07 07:02:29,152 INFO mojoPortal.Web.WebTaskManager - Queued WebTaskManager on a new thread
2012-12-07 07:02:29,401 INFO mojoPortal.Business.WebHelpers.IndexWriterTask - deserialized IndexWriterTask task
2012-12-07 07:02:29,401 INFO mojoPortal.Business.WebHelpers.IndexWriterTask - Queued IndexWriterTask on a new thread
2012-12-07 07:15:30,810 INFO mojoPortal.Web.Global - Application Started.
2012-12-07 07:15:32,854 INFO mojoPortal.Web.WebTaskManager - deserialized WebTaskManager task
2012-12-07 07:15:32,854 INFO mojoPortal.Web.WebTaskManager - Queued WebTaskManager on a new thread
2012-12-07 07:15:33,494 INFO mojoPortal.Business.WebHelpers.IndexWriterTask - deserialized IndexWriterTask task
2012-12-07 07:15:33,509 INFO mojoPortal.Business.WebHelpers.IndexWriterTask - Queued IndexWriterTask on a new thread
2012-12-07 07:19:38,259 INFO mojoPortal.Web.Global - Application Started.
2012-12-07 07:19:41,410 INFO mojoPortal.Web.WebTaskManager - deserialized WebTaskManager task
2012-12-07 07:19:41,410 INFO mojoPortal.Web.WebTaskManager - Queued WebTaskManager on a new thread
2012-12-07 07:19:42,502 ERROR mojoPortal.Web.PageNotFoundHttpModule - Referrer(none)  PageNotFoundHttpModule handled error.
System.Web.HttpException (0x80004005): The file '/Download.aspx' does not exist.
   at System.Web.UI.Util.CheckVirtualFileExists(VirtualPath virtualPath)
   at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)
   at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)
   at System.Web.Compilation.BuildManager.GetVPathBuildResultWithAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)
   at System.Web.Compilation.BuildManager.GetVirtualPathObjectFactory(VirtualPath virtualPath, HttpContext context, Boolean allowCrossApp, Boolean throwIfNotFound)
   at System.Web.Compilation.BuildManager.CreateInstanceFromVirtualPath(VirtualPath virtualPath, Type requiredBaseType, HttpContext context, Boolean allowCrossApp)
   at System.Web.UI.PageHandlerFactory.GetHandlerHelper(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath)
   at System.Web.UI.PageHandlerFactory.System.Web.IHttpHandlerFactory2.GetHandler(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath)
   at System.Web.HttpApplication.MapHttpHandler(HttpContext context, String requestType, VirtualPath path, String pathTranslated, Boolean useAppConfig)
   at System.Web.HttpApplication.MapHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
2012-12-07 07:26:28,043 INFO mojoPortal.Business.WebHelpers.IndexWriterTask - deserialized IndexWriterTask task
2012-12-07 07:26:28,043 INFO mojoPortal.Business.WebHelpers.IndexWriterTask - Queued IndexWriterTask on a new thread
2012-12-07 07:41:54,174 INFO mojoPortal.Web.Global - Application Started.
2012-12-07 07:41:55,328 INFO mojoPortal.Web.WebTaskManager - deserialized WebTaskManager task
2012-12-07 07:41:55,344 INFO mojoPortal.Web.WebTaskManager - Queued WebTaskManager on a new thread
2012-12-07 07:41:55,812 INFO mojoPortal.Business.WebHelpers.IndexWriterTask - deserialized IndexWriterTask task
2012-12-07 07:41:55,827 INFO mojoPortal.Business.WebHelpers.IndexWriterTask - Queued IndexWriterTask on a new thread
2012-12-07 07:54:54,366 INFO mojoPortal.Web.Global - Application Started.
2012-12-07 07:54:55,052 INFO mojoPortal.Web.WebTaskManager - deserialized WebTaskManager task
2012-12-07 07:54:55,083 INFO mojoPortal.Web.WebTaskManager - Queued WebTaskManager on a new thread
2012-12-07 07:54:55,333 INFO mojoPortal.Business.WebHelpers.IndexWriterTask - deserialized IndexWriterTask task
2012-12-07 07:54:55,333 INFO mojoPortal.Business.WebHelpers.IndexWriterTask - Queued IndexWriterTask on a new thread
2012-12-07 07:59:19,848 INFO mojoPortal.Web.Global - Application Started.
2012-12-07 07:59:20,441 INFO mojoPortal.Web.WebTaskManager - deserialized WebTaskManager task
2012-12-07 07:59:20,457 INFO mojoPortal.Web.WebTaskManager - Queued WebTaskManager on a new thread
2012-12-07 07:59:21,065 ERROR mojoPortal.Web.PageNotFoundHttpModule - Referrer(none)  PageNotFoundHttpModule handled error.
System.Web.HttpException (0x80004005): The file '/Details.aspx' does not exist.
   at System.Web.UI.Util.CheckVirtualFileExists(VirtualPath virtualPath)
   at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)
   at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)
   at System.Web.Compilation.BuildManager.GetVPathBuildResultWithAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)
   at System.Web.Compilation.BuildManager.GetVirtualPathObjectFactory(VirtualPath virtualPath, HttpContext context, Boolean allowCrossApp, Boolean throwIfNotFound)
   at System.Web.Compilation.BuildManager.CreateInstanceFromVirtualPath(VirtualPath virtualPath, Type requiredBaseType, HttpContext context, Boolean allowCrossApp)
   at System.Web.UI.PageHandlerFactory.GetHandlerHelper(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath)
   at System.Web.UI.PageHandlerFactory.System.Web.IHttpHandlerFactory2.GetHandler(HttpContext context, String requestType, VirtualPath virtualPath, String physicalPath)
   at System.Web.HttpApplication.MapHttpHandler(HttpContext context, String requestType, VirtualPath path, String pathTranslated, Boolean useAppConfig)
   at System.Web.HttpApplication.MapHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
2012-12-07 08:05:51,707 INFO mojoPortal.Business.WebHelpers.IndexWriterTask - deserialized IndexWriterTask task
2012-12-07 08:05:51,707 INFO mojoPortal.Business.WebHelpers.IndexWriterTask - Queued IndexWriterTask on a new thread

The only errors seem to be caused by requests for pages that don't exist (possibly a 'bot' trying to reach old pages that existed prior to mojoPortal installation?).

Any help would be much appreciated.

Regards,

Craig

Hi Joe,

Thanks again for the quick reply. The /Data/Sites/1/index folder does exist, but it's empty. As usual Pipeten assure me that the permissions are correct (I have no control over them...).

Regards,

Craig

Hi Joe,

No. The site was setup on the same 'online' server that it's on now. When I initially started to have problems I even completely deleted all files from the server, deleted & re-instated the database & started again. Still the same problems.

The site has been taken off-line, so I'm unable to try anything else for the moment. I've asked the Pipeten support staff to try following their own tutorial & install their own copy of mojoPortal on the same server. Hopefully they'll come up with the same problems that I've been experiencing... I'll let you know how this progresses.

Regards,

Craig

Hi Joe,

I've heard back from Pipeten who said the following:

I have reapplied modify permissions for NETWORK SERVICE to the whole of the /Data folder for you. They were already there but I thought it would be worth another try. I'll let you know if it continues to cause a problem.

So I guess we'll see if the errors continue.

The mp_IndexingQueue table has 111 entries. All of the indexPath fields seem to be in the correct format (ie H:\hshome\ACCOUNTNAME\DOMAIN.co.uk\Data\Sites\1\index\, H:\hshome\ACCOUNTNAME\DOMAIN.co.uk\Data\Sites\2\index\ & H:\hshome\ACCOUNTNAME\DOMAIN.co.uk\Data\Sites\3\index\ ).

I'm away from home now for the next few days, so I'll wait to see if the permissions change helps at all before resorting to the <add key="DisableSearchIndex" value="true"/>.

Thanks,

Craig

It seems that the index writer task is trying to create the folder which it would only do if it does not think it exists already. Since you say it does already exist then something must be wrong about the path in the table. So again it gets back to what is the index path in the mp_IndexingQueue table and is it correct. For example if you connect to your database from a copy of the site on your local machine and you edit content then it would create rows in that table with the wrong path and it would cause this error. It seems there must be an incorrect path in at least one row in that table so it is trying to create a folder in an incorrect location on the server that either doesn't exist or it cannot write to.