Webstore Checkout with Zero Balance Cart

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12/4/2011 7:24:00 PM
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Webstore Checkout with Zero Balance Cart

Upgraded to MP 2.3.7.5 since it supports webstore checkout with a zero cart balance. Have searched configration, site settings and store feature settaings and cannot find the way to enable checkout with a zero balance cart. Have no problem when there is a balance. What am I missing?

Thanks.

12/5/2011 6:33:08 AM
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Re: Webstore Checkout with Zero Balance Cart

Do you have any payment methods enabled at all? It works for me with a zero balance but I do have payment gateways configured.

You can try creating a free product on the demo site and you should be able to checkout.

Hope that helps,

Joe

12/5/2011 6:44:41 AM
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Re: Webstore Checkout with Zero Balance Cart

Hi Joe,

Had done that, actually just changed the cost to zero of an existing item and could not checkout on the demo site. I just created a new test product and offer on the demo site and could not checkout. Once I also added a 10.00 item then the checkout link appears. Its up on the demo site now. Since its working for you then perhaps some product or offer attributes have to be set before checkout will appear.

And yes I have paypal configured.

-Bill

12/5/2011 6:50:43 AM
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Re: Webstore Checkout with Zero Balance Cart

Hi Bill,

I just tried the free product on the demo site and it worked for me. The "Proceed to Checkout" link appears when the cart has the free item and I'm able to click it and proceed to complete the free order.

Best,

Joe

12/5/2011 8:05:16 AM
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Re: Webstore Checkout with Zero Balance Cart

Ok did more checking on my end. My configuration is Paypal in production mode and Paypal is my only payment processor.

When I chenged the configuraton to test mode using Authorize.NET then I was able to checkout with a zero balnce cart. So I'm guessing the issue may be related to using Paypal in production mode as the only available payment processor.

12/5/2011 9:46:08 AM
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Total Posts 18439

Re: Webstore Checkout with Zero Balance Cart

Hi Bill,

You are right, it is not working as intended except when Authorize.NET or other direct payment gateway is used. When I changed to only PayPal production on my local machine it is not showing the link to proceed to checkout. Sorry about that, I will fix it now so it will work in the next release. We should have another release before the end of December as there are several good things we are working on that just weren't quite ready for this release but I'm eager to ship them once they are ready.

Best,

Joe

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