Form Wizard Pro won't display

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Post here for help with installation of mojoPortal pre-compiled release packages

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8/25/2011 8:22:37 AM

Jason C

Total Posts 5

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Form Wizard Pro won't display

Bought form wizard pro the other day for a site I am working on. Copied files over, ran the setup, installed fine, I see it on the pull down, but whenever I select it and view the page nothing displays on the page (unlike what it shows in the tutorial).

Running

2.3.6.2 MSSQL

If I check the log I show this error

2011-08-25 06:18:34,679 ERROR mojoPortal.Web.UI.CmsPage - failed to load control FormWizard/FormWizardModule.ascx
System.Web.HttpParseException (0x80004005): Unknown server tag 'portal:OuterWrapperPanel'. ---> System.Web.HttpParseException (0x80004005): Unknown server tag 'portal:OuterWrapperPanel'. ---> System.Web.HttpException (0x80004005): Unknown server tag 'portal:OuterWrapperPanel'.
   at System.Web.UI.TagPrefixTagNameToTypeMapper.System.Web.UI.ITagNameToTypeMapper.GetControlType(String tagName, IDictionary attribs)
   at System.Web.UI.MainTagNameToTypeMapper.GetControlType2(String tagName, IDictionary attribs, Boolean fAllowHtmlTags)
   at System.Web.UI.MainTagNameToTypeMapper.GetControlType(String tagName, IDictionary attribs, Boolean fAllowHtmlTags)
   at System.Web.UI.RootBuilder.GetChildControlType(String tagName, IDictionary attribs)
   at System.Web.UI.ControlBuilder.CreateChildBuilder(String filter, String tagName, IDictionary attribs, TemplateParser parser, ControlBuilder parentBuilder, String id, Int32 line, VirtualPath virtualPath, Type& childType, Boolean defaultProperty)
   at System.Web.UI.TemplateParser.ProcessBeginTag(Match match, String inputText)
   at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding)
   at System.Web.UI.TemplateParser.ProcessException(Exception ex)
   at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding)
   at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding)
   at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding)
   at System.Web.UI.TemplateParser.ParseFile(String physicalPath, VirtualPath virtualPath)
   at System.Web.UI.TemplateParser.ParseInternal()
   at System.Web.UI.TemplateParser.Parse()
   at System.Web.Compilation.BaseTemplateBuildProvider.get_CodeCompilerType()
   at System.Web.Compilation.BuildProvider.GetCompilerTypeFromBuildProvider(BuildProvider buildProvider)
   at System.Web.Compilation.BuildProvidersCompiler.ProcessBuildProviders()
   at System.Web.Compilation.BuildProvidersCompiler.PerformBuild()
   at System.Web.Compilation.BuildManager.CompileWebFile(VirtualPath virtualPath)
   at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)
   at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)
   at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean ensureIsUpToDate)
   at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath)
   at mojoPortal.Web.UI.CmsPage.LoadPage()

8/25/2011 8:34:03 AM

Joe Audette

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Re: Form Wizard Pro won't display

Hi Jason,

The latest version of Form Wizard Pro requires mojoPortal 2.3.6.7. The best solution would be to upgrade your mojoPortal to 2.3.6.7, but if needed I can send you an older version of Form Wizard Pro, just let me know.

Best,

Joe

8/25/2011 10:50:02 AM

Jason C

Total Posts 5

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Re: Form Wizard Pro won't display

Yes if you can send me the older version for forms wizard that would be great.

Thanks

8/25/2011 11:15:14 AM

Joe Audette

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Re: Form Wizard Pro won't display

I've sent it along with instructions but I think upgrading mojoPortal would be the best solution since the newer version of Form Wizard is already installed. However the instructions should help you remove the conflicting newer changes in the database so that you can install the older version.

Best,

Joe

8/25/2011 4:03:19 PM

Jason C

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Re: Form Wizard Pro won't display

Well I took your advice and did the upgrade however now my display is hosed. Have the class names all changed so my old css is no good?

Here is an example.

Old rendering of a right module, I have a style on art-BloackContent-body

New rendering of same item

What happened? and how do I get it back, thanks.

8/25/2011 4:14:13 PM

Jamie E

Total Posts 1203

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Help support mojoPortal!
Add-on modules

Re: Form Wizard Pro won't display

You'll need to visit the Important Skin Changes thread. Make any changes that are listed between your old and upgrade version numbers.

Skinning-related changes have been made in many recent releases, so visiting this thread is a critical step during any upgrade.

Jamie

8/25/2011 4:14:22 PM

Joe Audette

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Re: Form Wizard Pro won't display

Hi Jason,

I'm sorry I should have mentioned this but it is in the upgrade documentation, I should have linked to it and pointed you in that direction.

Take a look at the sticky thread for Important Skin Changes in the Design/Skins Forum, it has notes about things you need to do to upgrade your skin.

Don't worry if you have any problems upgrading we will help you.

Best,

Joe

8/25/2011 4:21:27 PM

Joe Audette

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Re: Form Wizard Pro won't display

one additional tip, once you've made all the changes to update your skin, copy it into a new folder like yourskin_v2 then change the site to use that new version of the skin. The reason to do this is because your previous visitors have a cached copy of the CSS in their browser cache, by renaming the skin it changes the url for the css to something that is new thus forcing all visitors to get your latest css.

Hope that helps,

Joe

8/25/2011 4:21:57 PM

Jason C

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Re: Form Wizard Pro won't display

Thanks I was just going to email you back and tell you never mind I think I needed to read the "Upgrading Information for Skins" part as that sounded like my issue. Let me add that stuff and I bet I'll be back in business based on how it looks.

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