Changes with no effect

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This is the place to report bugs and get support

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1/5/2011 9:26:40 AM

Ioan Vlasin

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Changes with no effect

Hi!

A happy New Year for Mojoportal and their creator and users!

I want to create a new site and before do it I upgrade to 2.3.5.8 MSSQL from a previous version (installed in sept 2010 but not used).

My problem is that I make changes and this not appear in site. For example in Administration Menu > Add/Edit Pages, after remove page, they still there, after change parent no changes, etc. After some time, several minutes or hours the changes apear in site, but not in all places, for example in menu appear after I delete some pages, and of course the link not working.

I try with Opera and Internet Explorer but is the same situation.

I not enable cache, I disable css cache but no changes.

Please Help!

1/5/2011 9:53:47 AM

Joe Audette

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Re: Changes with no effect

This means file system permissions are not correct under /Data folder so it cannot write to the cache dependency files under /Data/Sites/1/systemfiles therefore it cannot clear the site map from the cache and the UI does not reflect your changes.

You can manually clear all the cache by touching your Web.config file and then you will see that the page was really deleted. To solve the problem with the cach you need to fix file system permissions to make it possible to write to all files and folders beneath /Data. If you moved the site from one machine to another, you may need to delete any existing files below /Data/Sites/1/systemfiles. As long as file system permissions are correct the files there will be re-created as needed.

Hope it helps,

Joe

1/5/2011 9:54:06 AM

Jamie E

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Re: Changes with no effect

It sounds to me more like a case of browser caching rather than server-side caching. If you force a refresh (ctrl-F5 in IE) on the site, does the content disappear immediately? You can also try clearing your browser cache completely, then revisit the site and see if you're seeing the latest revisions.

EDIT: Never mind, sounds like Joe's explanation is more plausible.

Jamie

1/5/2011 10:19:45 AM

Ioan Vlasin

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Re: Changes with no effect

I make the changes from Joe Audette post and now is working ok.

Thanks you very much Joe!

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