System Information
mojoPortal Version 2.3.5.4 MSSQL
Operating System Microsoft Windows NT 5.2.3790 Service Pack 2
ASP.NET Version v4.0.30319 Running in Full Trust
Server Time Zone Eastern Standard Time
Server Local Time (GMT -5) 11/15/2010 3:21:43 PM
Greenwich Mean Time (GMT/UTC) 11/15/2010 8:21:43 PM
 

When my users are on my second sites Event Calendar Pro object and they attempt to register from one of my events they have a problem.  Basically, they are allowed to register, but once they do and they click the continue button it takes them to a page that does not exist. 

My second site is running as a Folder called cctx the url that it attempts to hit is http://tipsycanvas.brinkster.net/cctx/cctx/Events/PurchaseTicket.aspx?pageid=10&mid=14&ItemID=21. 

So basically the problem is that the link is accounting for the cctx folder twice.  Once as the Root directory and once as a regular directory.  Any thoughts on how to avoid this issue?

Two issues here.  I have two separate paypal accounts and that is why have two seperate sites.  The only page that needs to be different on the second site is the event calendar for the second Tipsy Canvas Location.  Thus I have made all other pages return to the original site.

"I'm confused by your bug report because you say it happens after they click the "Continue" button, what page is this button on?" 

The Continue button pops up when a new website visitor clicks to register for a class and then they proceed to the "Register Now" button because they have never created a user.  They add their new user account then save and are redirected to the "Continue Button" which looks to point toward the even they originally tried to register for.  The only problem is that it links you to the Root directory of the second site twice.  Like "/cctx/cctx/", I put in a redirect when the system attempts to request this page "http://tipsycanvas.brinkster.net/cctx/cctx/Events/PurchaseTicket.aspx" now it directs them back to the Corpus Calendar page instead. 

Now, for a more urgent issue that just came to my attention today.  We released the website and people began registering for classes and paying on PayPal.  However, I am only getting a fraction of the registrations to return the PDT from PayPal.  I think it is because the user must click to Return to the Tipsy Canvas Website button from PayPal after Registering in order for the PDT to start transferring.  If the user simply closes the browser or types in a new URL before returning to the website  I do not receive notification that a seat has been sold or that a payment has been made.  We called Pay Pal and they mentioned that the PayPal button that we use on our website is for checkout only and that if we wanted to force the user to be redirected we would need to use the Pay Pal Cart Button.  Is this possible with Mojo Portal? 

Thanks for the quick responses so far.  This issue is by far my most challenging because of the limited seat inventory that we have for each class.  I am going now to buy you a few beers, please help in any way you can.

Thanks,

Russell

Thanks for the information.  The funny thing is I do have IPN turned on within PayPal.  I just did a test and it looks like every payment that is submitted with a valid PayPal account is being automatically redirected back to the mojo portal confirmation page.  It is just the users who enter their CC info in but do not register with pay pal that are having the redirect problem.  And if they click to Return to my site the payment is processed in MojoPortal.  I even resent an IPN earlier and I guess it wasn't received either.  The IPN URL is http://tipsycanvas.brinkster.net/Services/PayPalIPNHandler.aspx .  I think that is correct.

It seems that I am getting a lot of system errors on attempting to send confirmation emails.  I wonder if that is what is causing the IPN process to fail.  What has to be set to send out confirmaiton emails?

Joe,

I just looked through the PayPalLog table and the only Response was of type PDTSuccess.  I am guessing that something is wrong with PayPal, but I did just notice that when I type the PayPalIPNHandler.aspx page into the browser I go to a blank page, but when I goto the PayPalPDTHandler.aspx page manually it redirects me to the home page.  Could it be that in my version there is something wrong with the IPN listening page?

From an earlier post: I have two pay pal accounts and the first one points to http://tipsycanvas.brinkster.net/Services/PayPalIPNHandler.aspx and the second to http://tipsycanvas.brinkster.net/cctx/Services/PayPalIPNHandler.aspx. 

As always you are a huge help.

Thanks,

Russell