Search not working

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8/6/2008 3:44:18 AM
salazie
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Search not working

Hi,

There seems to be an issue with the search functionality in the latest release. I'm running on shared hosting under medium trust using SQL Server as my DB. The lucene paramete in the web.config file is definitely right (I've copy and pasted from the setup page to be sure), but when I perform a search no results are returned and the message that the index is being built is shown. I've performed a number of searches but keep getting the message and no results. When I look in data/sites/1/index the folder is empty, any ideas anyone?

Thanks
Matt

8/6/2008 6:55:01 AM
Joe Audette
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Re: Search not working

Hi Matt,

I'm able to create a medium trust environment on a local dev machine by adding this to system.web section of  Web.config:

<trust level="Medium" originUrl="" />

In my testing the search index is built fine so I'm not convinced this is a medium trust issue though it does follow a previous medium trust issue I worked through with you. The previous problem is solved and something else is going on now.

Please clear your mojoportal log, then do a search, then scan the log for any errors or messages and let me know what you see.

If this is a new site the most likely problem is it can't write to the /Data/Sites/1/index directory

I would check the permissions on Data and its subfolders again.

Best,

Joe

8/7/2008 8:41:04 AM
salazie
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Re: Search not working

Hi Joe, well all seems ok to me but as the rest of the site is now functioning properly I'm focusing on getting my sites up and running first then I'll come back to this in the future. I'm not sure what permissions I'll be able to look as as I'm on shared hosting and the aspnet user has read-write access to all folders automatically but I'll go into it in some more detail and post my findings. If no-one else has had this problem either then I guess it must be an environmantal issue.

The log isn't getting written either so I don't have anything to look at there, however I'll go back to this in a few days time and try and work out whats going wrong.

Thanks,
Matt

8/7/2008 8:45:31 AM
Joe Audette
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Re: Search not working

The log not being written confirms it as a permission problem.

Best,

Joe

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