FCKeditor doesn't launch

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7/2/2008 12:48:05 AM
dougmcf
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FCKeditor doesn't launch

I have just setup mojoPortal and having isses with editing of HTML content on pages.

1. I can't get FCKeditor to launch. The HTML edit window appears blank with only anUpdate and Cancel button.

2. If I use any other editor, they will launch, but if I click on UPDATE the button sits at   Please wait...  IE7 reports that there is an error on the page ObjectExpected    URL= Http://<hostname>/mojoportal/HtmlEdit.aspx?mid=2&pageid=2

7/2/2008 8:47:21 AM
Joe Audette
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Re: FCKeditor doesn't launch

Hi,

If this is a new clean installation my best guess is not all the files got uploaded to the hosted server. I would try uploading the ClientScript folder again and I would also be concerned whether other files also are missing. I recommend not uploading all the files at once.

If this is an upgrade installation my best guess is you kept your old Web.config and are missing FCKeditor settings or have incorrect ones that would be there if you got the new Web.config file.

Also if you are using a custom skin its possible something about your skin is messing things up. Try switching to one of the included skins if this is the case and see if the problem persists.

Hope it helps,

Joe

7/2/2008 9:27:13 PM
dougmcf
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Re: FCKeditor doesn't launch

The files were not FTPed as these are going up onto my SBS2003 box.

The install was a fresh one, but I had no luck after reloading the ClientScript folder. Do you have any other ideas I can try?

7/3/2008 6:56:36 AM
Steve Mitchell
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Re: FCKeditor doesn't launch

Hi,

One other possible cause is if file permissions aren't correct. On Win2003 you need to make sure that the IIS_WPG user has at least read and execute permission on the whole tree of web files and it also needs full control on the Data folder and all its child objects.

One thing you can do is review the IIS web logs and see if you can find any requests for the fckeditor javascript files and what the status code of the request was. Status code 200 means it was ok and the file was served so if there is any other status code or if no requests are found for the fckeditor jaascript then we will have more info to go on in helping you resolve this.

Hope it helps,

Steve

7/3/2008 10:48:16 AM
dougmcf
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Re: FCKeditor doesn't launch

Thanks for your help guys.

After closer examination I found that 2003 policies did not allow *.js files to be copied. When I worked around this, everything looks much better!

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