Contact Form Error After Upgrade

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Post here for help with installation of mojoPortal pre-compiled release packages

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

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You may also want to review the installation or upgrading documentation.

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8/18/2015 11:10:03 AM

criadvantage

Total Posts 11

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Contact Form Error After Upgrade

I just completed an upgrade from 2.4.0.4 to 2.4.0.9. Now when navigating to our Contact Us page which loads a contact form, the user receives a generic on screen error, and the following is logged in the system log.

2015-08-18 10:05:06,281 ERROR 71.36.28.1 - en-US - /contact-us.aspx - mojoPortal.Web.Global - Referrer(http://www.criadvantage.com/Default.aspx) useragent Mozilla/5.0 (Windows NT 10.0; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
System.IO.FileLoadException: Could not load file or assembly 'log4net, Version=1.2.11.0, Culture=neutral, PublicKeyToken=1b44e1d426115821' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'log4net, Version=1.2.11.0, Culture=neutral, PublicKeyToken=1b44e1d426115821'
   at sts.FormWizard.Web.UI.FormWizardModule.Page_Load(Object sender, EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].

I found an old support article referencing the scripts at the bottom of the Web.config file, but there are no scripts for log4net at the bottom of the Web.config file.

8/18/2015 11:14:43 AM

Joe Audette

Total Posts 18439

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Re: Contact Form Error After Upgrade

since you upgraded mojoportal you also need to upgrade Form Wizard Pro to the latest version to be compatible with the new version of mojoPortal

you can download the latest version of Form Wizard Pro by clicking the "My Account" link at the top of this site and then click "Order History" and follow the link to your previous purchase of Form Wizard Pro

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