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I have two site users with some editing rights, and SOMETIMES they cannot upload files to the site:
Both of these users are normally able to upload their files. They are excellent in trying to upload only to specific folders. But sometimes, they are both unable to upload these files. It happens to both of them at the same time. When this happens, they get the "Sorry" message on screen. But nothing about an error is displayed in the System Log, nor in the "currentlog.config" file.
When they notify me, I take their very same files and upload them without any issues, using my Admin account.
So I see no way it could possibly be a size issue.
I have created a test account. When they have troubles, I set the permissions on the test account to match theirs, and the problem reproduces. Then maybe an hour later, it works fine. And they report that all is well.
Has anybody else run into something this strange? Any suggestions or ideas?
I forgot to mention, when they are having trouble, and I try it, I am working on a Windows 7 PC. I test it using:
When the users report that they are failing--
Just weird.
Hi,
We've been getting a number of file upload related questions lately so I finally got around to re-writing our article about Supporting Large File Uploads which was out of date since we no longer use NeatUpload.
Hope that helps,
Joe
I uncommented the "maxAllowedContentLength" setting that your article mentions. But reading MS's article on that, that you reference, the default setting is about 30 MB, so we should not have been affected by this.
Notice in my weird issue, the largest files we're having problems with are less than 500 KB in size.
What's weird about it is that the users can upload files for three days or so, then on the fourth day, they get upload errors. Then wait a few hours, and the problem goes away. I can't find error logs anywhere.
This problem started after we updated to the version without NeatUpload. Yes, I have used the new web.config, with no references to NeatUpload.
Like I say.... weird.
I just updated the article Allowing Users to Upload and Browse Files with information that is relevant to these questions. See especially the section about Storage Quotas.