Content Editing Trouble

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8/3/2013 7:35:12 AM
Lio
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Content Editing Trouble

I'm trying to edit content but every time I click Update i'm getting this message. Please help?  I'm using the mojoPortal Version 2.3.3.9 MSSQL

"We're sorry but a server error has occurred while trying to process your request.  The error has been logged and will be reviewed by our staff as soon as possible. It is possible that the error was just a momentary hiccup and you may wish to use the back button and try again or go back to the home page."

8/3/2013 7:39:28 AM
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Re: Content Editing Trouble

Start with Basic Troubleshooting to find out the error details

8/3/2013 9:07:39 AM
Lio
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Re: Content Editing Trouble

Hi, this is what it says, and I have no idea what it all means. Please advice? Thank you

2013-08-03 14:58:52,848 ERROR mojoPortal.Web.Global - 41.182.255.139-en-US - /HtmlEdit.aspx?mid=41&pageid=-1
System.Web.HttpRequestValidationException (0x80004005): A potentially dangerous Request.Form value was detected from the client (ctl00$mainContent$edContentinnerEditor="<h3 style="text-alig...").
   at System.Web.HttpRequest.ValidateString(String value, String collectionKey, RequestValidationSource requestCollection)
   at System.Web.HttpRequest.ValidateNameValueCollection(NameValueCollection nvc, RequestValidationSource requestCollection)
   at System.Web.HttpRequest.get_Form()
   at System.Web.HttpRequest.get_HasForm()
   at System.Web.UI.Page.GetCollectionBasedOnMethod(Boolean dontReturnNull)
   at System.Web.UI.Page.DeterminePostBackMode()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest()
   at System.Web.UI.Page.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

 

8/3/2013 11:44:52 AM
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Total Posts 18439

Re: Content Editing Trouble

 "I'm using the mojoPortal Version 2.3.3.9 MSSQL"

​That is a very old version from 2010.

Your site has been working a long time and this problem just started happening?

My advice would be to upgrade to the latest version if possible. However for upgrading a site that old be sure to make a full backup of the files and the database so that you can restore it if something goes wrong. Also, make sure that the database you are using is not SQL 2000, we dropped support for SQL 2000 in mojoPortal version 2.3.4.8

There have also been security fixes released between your current version and the latest version, so upgrading to the latest version would be the best thing to do if at all possible.

If you do upgrade make sure you use the new Web.config file that ships with mojoPortal and restore any customizations such as the machinekey from your old one to the new one.

Before and after upgrading you should review these articles:

Hope that helps,

Joe

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