Configuring an site offline page

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7/8/2013 12:56:37 PM
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Configuring an site offline page

Would it be possible to get a better message on the support site when it is down/offline? Currently, it just brings people to the setup page message reads:

Description: mojoPortal Content Management System]
Welcome to mojoPortal Setup
Setup is disabled. To continue, please set DisableSetup to false in Web.config


Could I change the text on the setup page?  Or is there a way to make a page that only displays when there's an issue with the site?

 

Cheers,

7/8/2013 1:06:20 PM
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Re: Configuring an site offline page

if an unhandled error happens then it will check the database to see if an upgrade is needed

based on the code version vs database version it detects if an upgrade scripts need to be run and if so it redirects to setup

if it cannot detect the current version it assumes it is a new installation and it needs to run setup so it redirects there

It does not happen if the site is taken offline on purpose or if the site is closed

If this is happening frequently for unintended reasons you should probably check with your host about the reliability of the connection to the database and review the mojoPortal log for errors under Administration > System Log

7/10/2013 4:08:16 PM
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Re: Configuring an site offline page

We're currently hosting the site internally.  The database went down a few nights ago and customers were complaining about the error message being unfriendly.  

It shouldn't happen much (database going down.  I hope).  

 

Thanks for the help Joe

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