Desktop Configuration

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4/11/2013 9:22:52 AM

malafrop

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Desktop Configuration

I just installed Mojo and am just displaying the default data right now

I have a laptop that is getting the below errors when displaying the home page and GIF images do not display

This is an XP pro computer and Java 7 Update 17 is installed

Does anyone know of any applications need to be installed or specific browser configurations needed to display Mojo sites properly

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.2; .NET CLR 3.0.04506.30)
Timestamp: Thu, 11 Apr 2013 14:12:59 UTC

Message: 'jQuery' is undefined
Line: 6
Char: 1
Code: 0
URI: http://10.51.108.41/Mojo/ClientScript/jqmojo/jquery-migrate1-0-0.js

Message: 'jQuery' is undefined
Line: 6
Char: 1
Code: 0
URI: http://10.51.108.41/Mojo/Data/Sites/1/skins/art41-businessblue/script.js

Message: 'jQuery' is undefined
Line: 5
Char: 1
Code: 0
URI: http://10.51.108.41/Mojo/Data/Sites/1/skins/art41-businessblue/script.responsive.js

Message: Object expected
Line: 235
Char: 3
Code: 0
URI: http://10.51.108.41/mojo/

Message: Object expected
Line: 256
Char: 2
Code: 0
URI: http://10.51.108.41/mojo/

4/11/2013 9:46:19 AM

malafrop

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Re: Desktop Configuration

OK I identified it is definitely browser related

Running Internet Explorer 8(8.0.6001.18702) does not display properly, some computers even do not display the entire page

Tried Compatibility mode and on computers with no errors text displays down the center of the page in about a 100px column

Firefox most recent version works 20.0

4/11/2013 9:56:33 AM

Joe Audette

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Re: Desktop Configuration

If your machine is not always connected to the internet see self hosting the jquery files, the errors could happen if it is failing to load the scripts from the google cdn.

4/11/2013 11:12:21 AM

malafrop

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Re: Desktop Configuration

Joe,

I have one computer that does not get outside internet and one that does

This happens on both computers in IE but works fine in Firefox

I followed the instructions in self hosting the jquery files

The symptoms remain the same

Any further suggestions?

4/11/2013 11:21:35 AM

Joe Audette

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Re: Desktop Configuration

xp is not something I would use for a web server or even development these days. Only other suggestion is make sure you have the latest versions of .NET framework and all updates installed.

use browser tools to make sure that the javascript is loading, ie look at the network tab in browser tools for any scripts that may be failing to load.

4/11/2013 11:51:57 AM

Jamie E

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Re: Desktop Configuration

Just to expand on what Joe said, all support for Windows XP SP3 will be ending in April of next year. This means there will be no security patches released for it after that time.

Jamie

4/11/2013 12:06:42 PM

malafrop

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Re: Desktop Configuration

Thanks for the input but I don't think you understood the issue

I was quite aware of the end of life of XP

Likely we will be upgrading all of the computers to Windows 7 or 8 in that time frame

Currently we have half XP and half Windows 7

Mojo is installed on an IIS 6 server

The XP computers I was referring to are the computers that are trying to view the website

I am not sure if you were referring to the Xp server issue when you said:

"use browser tools to make sure that the javascript is loading, ie look at the network tab in browser tools for any scripts that may be failing to load."

Any suggestions would be greatly appreciated

4/11/2013 12:17:07 PM

Joe Audette

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Re: Desktop Configuration

ok, I misunderstood and thought you were talking about an xp pro dev machine where you were running the site locally on your desktop.

the errors you posted are javascript errors happening in the web browser not server side errors.

on any machine or browser where a problem is happening do further diagnosis of the javascript errors, ie they might be failing to load some scripts, you can determine this using the network tab in web browser dev tools

definitely if some of the client machines don't have internet access you would need to host the jquery files locally on your web server or they will fail to load and this will result in script errors.

You said you did this but you need to verify you did it correctly by making sure the scripts are actually loading, again browser dev tools, network tab will tell you about any resources that are failing to load

4/11/2013 12:27:55 PM

malafrop

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Re: Desktop Configuration

Thanks Joe.

I am not sure I am understanding where to check this though

In IE8 i don't see a network Tab in either Developer tools or Internet Options

From my google searches it appears that is IE9 and not IE8

Is that correct or am I missing something?

4/11/2013 12:38:32 PM

malafrop

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Re: Desktop Configuration

I found a tool called Fiddler which appears to me to do what you suggest

Looks to me everything is loading:

Here is a screenshot of what I see

http://malafrontehosting.com/files/fiddler%20Mojo.png

4/11/2013 12:39:32 PM

Joe Audette

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Re: Desktop Configuration

I guess IE 8 doesn't have it. Really it should not be browser specific so you could use chrome or firefox on the same machine to see if they fail to load any files. Otherwise in IE 8 I would view the source of the page and sequentially test each and every link to javascript by copy and paste the url into a new browser tab. Then you can find out if any errors are happening in requesting those files, ie you will either get javacript in the response (which means it should be loading in the browser), or a server error, or 404 file not found. I would start with the jquery files since those errors indicate a problem with jquery.

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