Hi Joe,

I currently have two sites both running on Latest Mojoportal version 2.3.9.6. One site te password retrieval works fine and has no issues but my second site cannot retrieve passwords to email address. It will allow you to enter the email address you want it to send too and give output that is sent but nothing comes through on any emails .

Hi Joe,

I have all the settings regarding smtp setting in my user.config file. I still cannot get my password to send to me . It will accept all detauils and say it is being sent but nothing comes through.

I have looked in the error log and this is what i get

This is your sign in information for http://www.asauk.co.uk
 
System.Net.Mail.SmtpException: The SMTP server requires a secure connection or the client was not authenticated. The server response was: SMTP authentication is required.
   at System.Net.Mail.RecipientCommand.CheckResponse(SmtpStatusCode statusCode, String response)
   at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, Boolean allowUnicode, SmtpFailedRecipientException& exception)
   at System.Net.Mail.SmtpClient.Send(MailMessage message)
   at mojoPortal.Net.Email.Send(SmtpSettings smtpSettings, MailMessage message)

I have even ticket myself as a trusted user.

Any suggestions

Hi Joe,

Ive narrowed it down to a problem with the SLL certificate. Do you think it could be to do with code or actual problem on the mail server side.

below is a copy of the user.config file

<?xml version="1.0" encoding="utf-8"?>
<appSettings>
 
  <!--
  IMPORTANT:
  Note that changes made to this file are not automatically detected by the ASP.NET runtime
  It does detect changes to Web.config, so when you make a change in this file you need to touch Web.config (ie type a space in it and save it)
  to make it reload settings
  -->

  <add key="MSSQLConnectionString" value="server=(local);UID=asauk;PWD=Arv1x3web;database=asauk" />

  <add key="MySqlConnectionString" value="Server=localhost;Database=mojoprod;Uid=root;Pwd=Charset=utf8;" />

  <add key="PostgreSQLConnectionString" value="Server=localhost;Port=5432;User Id=postgres;Password=;Database=mojo;Encoding=UNICODE;" />
 
  <add key="FirebirdConnectionString" value="Data Source=localhost;Server Type=0;Port Number=3050;Database=C:\mojoportal\mojoportal.fdb;Dialect=3;Charset=UTF8;Pooling=True;Min Pool Size=0;Max Pool Size=200;Connection Timeout=10;Connection Lifetime=60;Fetch Size=200;User Id=SYSDBA;Password=masterkey" />

  <!--
            you can use a fully qualified file path as shown below
            or if you are using the default db at /Data/sqlitedb/mojoportal.db
            just leave this set to "defaultdblocation"
        <add key="SqliteConnectionString" value="version=3,URI=file:C:\\Projects\mojoportal\Web\Data\sqlitedb\mojoportal.db" />
        -->

  <add key="SqliteConnectionString" value="defaultdblocation" />

  <!-- if running in medium trust uncomment this
    <add key="RunningInMediumTrust" value="true" />
    -->
  <add key="CacheCssOnServer" value="false" />
  <add key="CacheCssInBrowser" value="false" />

  <add key="ImageGalleryUseMediaFolder" value="true" />
  <add key="GreyBoxCssIsLoadedFromSkin" value="true" />
 
  <add key="mojoProfileConfigFileName" value="CustomProfile.config" />
  <add key="DisableSearchFeatureFilters" value="false" />
  <add key="SearchUseBackwardCompatibilityMode" value="false" />
  <add key="EnableSearchResultsHighlighting" value="true" />
  <add key="SearchIncludeModuleRoleFilters" value="true" />
  <add key="Forum:AggregateSearchIndexPerThread" value="true" />
 
  <add key="UseLegacyCryptoHelper" value="false" />
 
<add key="SMTPServer" value="localhost" />
<add key="SMTPPort" value="25" />
<add key="SMTPUser" value="UserName" />
<add key="SMTPPassword" value="UPassword" />
<!-- leave this blank for ascii encoding -->
<add key="SmtpPreferredEncoding" value="" />
<!-- example for Russian encoding
<add key="SmtpPreferredEncoding" value="koi8-r" />
<add key="SMTPUseSsl" value="true" />
<add key="SMTPRequiresAuthentication" value="true" />
-->
 
mailSettings>
  <smtp deliveryMethod="Network" from="amrit.enest@gmail.com">
    <network host="smtp.gmail.com" port="25" userName="amrit.enest@gmail.com"
        password="sending emails's password" enableSsl="true" />
  </smtp>

</mailSettings>
</appSettings>

I seem to have all the relevant information needed unless you manage to notice something missing.