LDAP issues when upgrading to 2.3.9.0

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9/14/2012 12:13:02 PM
itpurchasing
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LDAP issues when upgrading to 2.3.9.0

Last night we upgraded our site to 2.3.9.0 and this morning some AD users are getting Login Failed errors when trying to login.

 

at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Bind()
at System.DirectoryServices.DirectoryEntry.get_NativeObject()
at mojoPortal.Business.LdapHelper.ActiveDirectoryLogin(LdapSettings ldapSettings, String uid, String password) in \\mojodev\mojodev\mojoPortal.Business\LdapHelper.cs:line 217
2012-09-14 09:39:25,783 INFO 208.104.245.4 - en-US - /SearchResults.aspx?f=6295dc99-ff03-448b-980c-137e2afdf974&q=global+search - mojoPortal.Web.UI.Pages.SearchResults - Search Feature: 6295dc99-ff03-448b-980c-137e2afdf974
2012-09-14 09:39:43,922 INFO 208.104.245.4 - en-US - /SearchResults.aspx?q=global+search&f=00000000-0000-0000-0000-000000000000 - mojoPortal.Web.UI.Pages.SearchResults - Search Feature: 00000000-0000-0000-0000-000000000000
2012-09-14 09:40:15,435 INFO 208.104.245.4 - en-US - /SearchResults.aspx?q=global+search&p=2&f=00000000-0000-0000-0000-000000000000 - mojoPortal.Web.UI.Pages.SearchResults - Search Feature: 00000000-0000-0000-0000-000000000000
2012-09-14 09:40:17,279 INFO 144.71.77.200 - en-US - /SearchResults.aspx?q=report+selection&p=2&f=d0839726-4403-42ea-8f0c-5146d082c4a1 - mojoPortal.Web.UI.Pages.SearchResults - Search Feature: d0839726-4403-42ea-8f0c-5146d082c4a1
2012-09-14 09:40:18,341 ERROR 97.65.184.7 - en-US - /Secure/Login.aspx?returnurl=http%3a%2f%2fsupport.geocortex.com%2fforums - mojoPortal.Business.LdapHelper - login failure
System.DirectoryServices.DirectoryServicesCOMException (0x8007052E): Logon failure: unknown user name or bad password.

 

Some AD users have no issues logging in.  It just seems to be a few that are having issues

9/14/2012 1:45:47 PM
itpurchasing
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Re: LDAP issues when upgrading to 2.3.9.0

I should say that none of the users having issues have recently changed their domain passwords.  And both were able to use these same passwords before the upgrade.

 

Any ideas on what may be happening?  Or troubleshooting tips?

9/15/2012 4:34:17 PM
Joe Audette
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Re: LDAP issues when upgrading to 2.3.9.0

I really have no idea, possibly something changed in your active directory configuration or some intermittent connection or network problem.

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