webvisitors report forum errors

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This is the place to report bugs and get support

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2/28/2012 2:47:10 PM
Hanzie
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webvisitors report forum errors

Hello,

My web-visitors complain about errors on my forum. They say they get internet-explorer errors. Then they are not sure the message is posted on the forum. When they look again the message is posted.

When Iook in my log-file i see folowing:

2012-02-28 21:30:05,421 INFO (null) - (null) - (null) - mojoPortal.Web.WebTaskManager - deserialized WebTaskManager task 2012-02-28 21:30:05,436 INFO 84.31.121.39 - nl-NL - /Forums/EditPost.aspx?forumid=11&pageid=4&mid=6 - mojoPortal.Web.WebTaskManager - Queued WebTaskManager on a new thread 2012-02-28 21:30:05,546 INFO (null) - (null) - (null) - mojoPortal.Business.WebHelpers.IndexWriterTask - deserialized IndexWriterTask task 2012-02-28 21:30:05,546 INFO (null) - (null) - (null) - mojoPortal.Business.WebHelpers.IndexWriterTask - Queued IndexWriterTask on a new thread 2012-02-28 21:30:55,840 ERROR (null) - (null) - (null) - mojoPortal.Business.WebHelpers.IndexWriterTask - System.IO.DirectoryNotFoundException: Could not find a part of the path 'L:\Documenten\Visual Studio 2010\Projects\MojoPortal-source2\mojoportal_cc7dd5ee32dc\Web\Data\Sites\1\index\'.    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)    at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj)    at System.IO.Directory.CreateDirectory(String path)    at mojoPortal.Business.WebHelpers.IndexWriterTask.ProcessIndexingQueue()

When i look at it i notice the folowing line:

Could not find a part of the path 'L:\Documenten\Visual Studio 2010\Projects\MojoPortal-source2\mojoportal_cc7dd5ee32dc\Web\Data\Sites\1\index\'

This path is a path from my local computer. Before i deployed the website i build it on my local computer and added custom modules. After that i copied it to my web-server.

What could be wrong and is there a way to fix my forum. I didn't do any customising to the forum!

THNX in advanced.

mojoPortal Versie                                2.3.7.0                MSSQL           
forums                                                  0.0.2.0

3/5/2012 2:12:49 PM
Jerry McCreary
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Jerry McCreary
SureFire Studios, Inc.

Re: webvisitors report forum errors

I'm receiving very similar errors:

2012-03-05 11:37:19,028 INFO (null) - (null) - (null) - mojoPortal.Business.WebHelpers.IndexWriterTask - deserialized IndexWriterTask task
2012-03-05 11:37:19,059 INFO (null) - (null) - (null) - mojoPortal.Business.WebHelpers.IndexWriterTask - Queued IndexWriterTask on a new thread
2012-03-05 11:38:10,243 ERROR (null) - (null) - (null) - mojoPortal.Business.WebHelpers.IndexWriterTask - System.IO.DirectoryNotFoundException: Could not find a part of the path 'D:\inetpub\mysite\Data\Sites\1\index\'.

I started receiving these on 2/28/2012.

3/8/2012 8:12:02 AM
Joe Audette
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Re: webvisitors report forum errors

If the path in the error is from your development machine it means that there were unprocessed rows in the mp_IndexingQueue table before moving the site and database to production or else you are connecting to the production database and editing content from your development machine (which would be a bad idea).

To solve the problem, do this in SQL query analyzer

TRUNCATE TABLE mp_IndexingQueue

TRUNCATE TABLE mp_TaskQueue

to remove alll data from those tables

Then rebuild the search index on the production site

These errors could not be the cuase of errors that the user sees in the web browser because the indexing code runs on a background thread not on a thread that handles web page requests. So there must be some other problem that your users are reporting.

Hope that helps,

Joe

3/18/2012 8:17:21 AM
Hanzie
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Re: webvisitors report forum errors

Hello Joe,

"Errors" are gone, thnx. Don't know what errors some webvisitors get. I now asked them wich webbrowser and version they are using.

THNX

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