Problem with portal:Subscribe control

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2/4/2012 10:24:41 AM
Joe Davis
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Problem with portal:Subscribe control

Hi Joe,

I've placed the portal:Subscribe control in the layout.master to make it available on all pages. This works fine except for on pages with event calendar pro. When one clicks to advance the calendar a month or selects an event to view it's detail, the watermarktext box reverts to "enter search terms," the "emailformat" radio buttons show up, and the button stops working.

You can see this at http://dev1.acckc.org/news-events.aspx.

I'm running 2.3.8.1 MSSQL in Full Trust. Here's the control I'm using for the subscription input:

<portal:Subscribe ID="subscribe1" runat="server" ButtonText="Get Our Newsletter"
   HtmlIsDefault="true" ShowFormatOptions="false" ShowList="false"
   ShowMoreInfoLink="false" ShowPreviousEditionsLink="false"
   WatermarkText="Email address"
/>

Thanks,
Joe 

2/4/2012 11:03:50 AM
Joe Audette
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Re: Problem with portal:Subscribe control

Hi Joe,

That is very strange. At the moment I'm stumped why it isn't working. I can see that the javascript for it is different on the page where it isn't working but I don't know why that would happen unless somehow pageload event is not firing in the SubscribeControl. I would try different skins and see if that is a factor.

Best,

Joe

2/4/2012 11:22:56 AM
Joe Davis
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Re: Problem with portal:Subscribe control

Hi Joe,

I managed to replicate it using the artisteer31-alphamotors skin. If I place the portal:subscribe control in the right column and then turn on the "Show Page Right Content In All Views" option in ECP, the problem shows up.

You can see it here: http://d.thedemowebsite.com/events-pro.aspx

I was also able to reproduce the issue on the demo site using the Newsletter SignUp Control. Same scenario, placed it in the right column and enabled "Show Page Right Content In All Views." https://demo.mojoportal.com/events-pro

Thanks,
Joe D. 

2/4/2012 11:54:08 AM
Joe Audette
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Re: Problem with portal:Subscribe control

Hi Joe,

I was able to see the problem by stepping through the code. The Subscribe control is apparently inheriting Visible="false" from its parent container divRight, though divRight is being set to visible it is happening after the page load event fires in the Subscribe control where we have 

if (!Visible) { return; }

so it is not loading the settings.

I was able to workaround it by setting AlwaysShowRightColumn="true" on <portal:StyleSheetCombiner so that divRight is set to visible earlier in the page lifecycle. Is that a workable solution for you?

I will remove the code shown above from Subscribe for the next release, I did not realise it would inherit that form a parent control.

Best,

Joe

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