News Letter Bugs

This is the place to report bugs and get support. When posting in this forum, please always provide as much detail as possible.

Please do not report problems with a custom build or custom code in this forum. If you are producing your own build from the source code and have problems or questions, ask in the developer forum, do not report it as a bug.

This is the place to report bugs and get support

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

  • What operating system were you running when the bug appeared?
  • What database platform is your site using?
  • What version of mojoPortal are you running?
  • What version of .NET do you use?
  • What steps are necessary to reproduce the issue? Compare expected results vs actual results.
Please do not report problems with a custom build or custom code in this forum. If you are producing your own build from the source code and have problems or questions, ask in the developer forum.
This thread is closed to new posts. You must sign in to post in the forums.
11/10/2011 2:03:11 AM
Gravatar
Total Posts 27

News Letter Bugs

Hi,

        I'm using newsletter in my page & i have configured in web.config file. smtp details is fine.

when i checked system log files there it's showing the following error. 

2011-11-10 01:48:14,605 ERROR 122.172.166.63 - en-US - /home.aspx - mojoPortal.Net.Email - error sending email to contact@richierichholidays.in from "admin@richierichholidays.in " <admin@richierichholidays.in>, will retry
2011-11-10 01:48:17,623 ERROR 122.172.166.63 - en-US - /home.aspx - mojoPortal.Net.Email - all retries failed sending email to contact@richierichholidays.in from "admin@richierichholidays.in " <admin@richierichholidays.in>, message was: Thank you for subscribing to !

We just need to confirm that you own the email address provided on our subscription form.
To confirm your subscription, please click the link below.

http://www.richierichholidays.in/eletter/Confirm.aspx?s=fbd1208b-76f8-4d56-b66f-c393d050b5a2

If you did not subscribe, you can safely ignore this message, we will not send our newsletter without confirmation so you will not receive spam.

For more information please visit our web site
http://www.richierichholidays.in

System.Net.Mail.SmtpException: Server does not support secure connections.
   at System.Net.Mail.SmtpConnection.GetConnection(ServicePoint servicePoint)
   at System.Net.Mail.SmtpTransport.GetConnection(ServicePoint servicePoint)
   at System.Net.Mail.SmtpClient.GetConnection()
   at System.Net.Mail.SmtpClient.Send(MailMessage message)
   at mojoPortal.Net.Email.Send(SmtpSettings smtpSettings, MailMessage message)

   Can anyone tell me what is happening....

thanks i advance

11/10/2011 3:34:59 AM
Gravatar
Total Posts 133
J

Re: News Letter Bugs

Looks like you have <add key="SMTPUseSsl" value="false"/> set to true in your web/user config but your email server is not set up for SSL

 

J

11/10/2011 4:23:15 AM
Gravatar
Total Posts 27

Re: News Letter Bugs

Hi J,

 in config, Ssl is true.. 

<add key="SMTPRequiresAuthentication" value="true"/>
  <add key="SMTPUseSsl" value="true"/>

    both setting are already true, but even not working... how can i set up for SSL in my email server

11/10/2011 5:41:10 AM
Gravatar
Total Posts 133
J

Re: News Letter Bugs

No idea - I would just set both to false - the error clearly says the server does not support SSL - none of my mail servers do.

J

11/10/2011 5:42:12 AM
Gravatar
Total Posts 133
J

Re: News Letter Bugs

Correction - the authentication key may be required to be tru - try it with the SSL key false. 

11/10/2011 6:14:35 AM
Gravatar
Total Posts 27

Re: News Letter Bugs

Hi john,

         as u suggested , i tried all the possible way now I'm not getting any error in system log. in config, is there another setting need to configure. like

<add key="EnableSiteSettingsSmtpSettings" value="true"/>

 

11/11/2011 12:37:57 AM
Gravatar
Total Posts 27

Re: News Letter Bugs

hi,

newsletter is not working. i'm getting the following error.

SendEmail
2011-11-10 23:39:14,113 INFO (null) - (null) - (null) - mojoPortal.Web.WebTaskManager - deserialized WebTaskManager task
2011-11-10 23:39:14,160 INFO 122.166.163.138 - en-US - /eletter/LetterEdit.aspx?l=69862f5d-9356-4028-9f0d-4ed810b2a7fd&letter=b536206f-83c4-45a2-aed5-1f9baded1b2f - mojoPortal.Web.WebTaskManager - Queued WebTaskManager on a new thread
2011-11-10 23:39:14,253 INFO (null) - (null) - (null) - mojoPortal.Web.LetterSendTask - deserialized LetterSendTask task
2011-11-10 23:39:14,256 INFO (null) - (null) - (null) - mojoPortal.Web.LetterSendTask - Queued LetterSendTask on a new thread
2011-11-10 23:39:24,693 ERROR (null) - (null) - (null) - mojoPortal.Net.Email - Invalid smtp settings detected in SendEmail
2011-11-10 23:39:24,881 ERROR (null) - (null) - (null) - mojoPortal.Net.Email - Invalid smtp settings detected in SendEmail
2011-11-10 23:39:24,908 ERROR (null) - (null) - (null) - mojoPortal.Net.Email - Invalid smtp settings detected in SendEmail
2011-11-10 23:39:24,938 ERROR (null) - (null) - (null) - mojoPortal.Net.Email - Invalid smtp settings detected in SendEmail
2011-11-10 23:39:25,469 INFO (null) - (null) - (null) - mojoPortal.Web.LetterSendTask - started LetterSendTask task

can anyone guide me what mistake i have done..

this is my setting in web config.

<add key="SMTPServer" value="maill.servername"/>
    <add key="SMTPRequiresAuthentication" value="true"/>
    <add key="SMTPUseSsl" value="true"/>
    <add key="SMTPPort" value="25"/>
    <add key="SMTPUser" value="admin@richierichholidays.in"/>
    <add key="SMTPPassword" value="password"/>
    <add key="SMTPTimeoutInMilliseconds" value="30000"/>

You must sign in to post in the forums. This thread is closed to new posts.