Server Error when in Browse Server Window

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This is the place to report bugs and get support

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10/11/2011 10:15:36 AM

gmcalister

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Server Error when in Browse Server Window

Help, please~

When I am in the "Browse Server" window, and I try to open a folder, I get the following error:

We're sorry but a server error has occurred while trying to process your request. The error has been logged and will be reviewed by our staff as soon as possible. It is possible that the error was just a momentary hiccup and you may wish to use the back button and try again or go back to the home page.

This is what it looks like in the error log (there are three different instances of this error here in the log):

2011-10-11 09:59:03,299 ERROR 192.168.10.69 - en-US - /mojoportal/Services/jqueryFileTreeMediaBrowser.ashx?type=image - mojoPortal.Web.Global - Referrer(http://192.168.10.12/mojoportal/Dialog/FileDialog.aspx?ed=ck&type=image&CKEditor=ctl00_mainContent_edContentinnerEditor&CKEditorFuncNum=2&langCode=en) useragent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:6.0.2) Gecko/20100101 Firefox/6.0.2
System.NullReferenceException: Object reference not set to an instance of an object.
   at mojoPortal.Web.Services.jqueryFileTreeMediaBrowser.RenderFileTree(HttpContext context)
   at mojoPortal.Web.Services.jqueryFileTreeMediaBrowser.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

2011-10-11 10:10:36,447 ERROR 192.168.10.59 - en-US - /mojoportal/Services/jqueryFileTreeMediaBrowser.ashx?type=file - mojoPortal.Web.Global - Referrer(http://192.168.10.12/mojoportal/Dialog/FileDialog.aspx?ed=ck&type=file&CKEditor=ctl00_mainContent_edContentinnerEditor&CKEditorFuncNum=2&langCode=en) useragent Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
System.NullReferenceException: Object reference not set to an instance of an object.
   at mojoPortal.Web.Services.jqueryFileTreeMediaBrowser.RenderFileTree(HttpContext context)
   at mojoPortal.Web.Services.jqueryFileTreeMediaBrowser.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

2011-10-11 10:10:48,193 ERROR 192.168.10.59 - en-US - /mojoportal/Services/jqueryFileTreeMediaBrowser.ashx?type=file - mojoPortal.Web.Global - Referrer(http://192.168.10.12/mojoportal/Dialog/FileDialog.aspx?ed=ck&type=file&CKEditor=ctl00_mainContent_edContentinnerEditor&CKEditorFuncNum=2&langCode=en) useragent Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
System.NullReferenceException: Object reference not set to an instance of an object.
   at mojoPortal.Web.Services.jqueryFileTreeMediaBrowser.RenderFileTree(HttpContext context)
   at mojoPortal.Web.Services.jqueryFileTreeMediaBrowser.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

10/11/2011 10:23:51 AM

Joe Audette

Total Posts 18439

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Re: Server Error when in Browse Server Window

Hi,

You didn't mention what version of mojoPortal. Are you using an official release or are you compiling it yourself from source code?

If you are using the official release of version 2.3.7.0, we fixed a bug something like this yesterday and we patched the 2.3.7.0 release. If you download it again and replace the file /bin/mojoPortal.Web.dll it should solve the problem.

Hope that helps,

Joe

10/11/2011 10:34:45 AM

gmcalister

Total Posts 23

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Re: Server Error when in Browse Server Window

Sorry:

mojoPortal Version 2.3.7.0 MSSQL
Operating System Microsoft Windows NT 6.0.6002 Service Pack 2
ASP.NET Info v4.0.30319 Running in Full Trust]

I'll give that a try and see how it goes. Thanks.

10/11/2011 11:31:31 AM

gmcalister

Total Posts 23

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Re: Server Error when in Browse Server Window

Success! Thanks

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