Form Wizard Pro Feature Settings Missing

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8/25/2011 11:12:56 AM
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Total Posts 5
Brian Crow

Form Wizard Pro Feature Settings Missing

Problem:  We have a straight out-of-the-box installation of mojoPortal for a customer.  The only mods we did were creating a new Artisteer skin.  We purchased a single site copy of Form Wizard Pro and installed it on the site.  We are missing several of the feature settings for the Form Wizard Pro control.  They are missing from both the Feature Installation and Configuration and from the instance settings on a page.  I have tried going through the install several times to ensure we did not leave out any steps.  We have Form Wizard Pro installed on several other mojoPortal sites that all live on the same server with a server license.  This installation of Form Wizard Pro is a site license on a stand alone server.  I have compared the bad install with the good installs on other sites, and can find no differences in the Form Wizard Pro files.  The only difference I know of in the two platforms is that the bad installation is running under SSL.  Other than some of the configuration settings missing, the bad installation seems to work and send correctly.

System Info:

mojoPortal Version 2.3.6.7 MSSQL
Operating System Microsoft Windows NT 6.0.6002 Service Pack 2
ASP.NET Info v4.0.30319 Running in Full Trust

SQL Server 2008

sts-FormWizard  2.6.0.2

Good Install Feature Settings:

 EnableAntiSpamSetting
  PreValidateForm
  EnableRegexValidation
  CustomCssClassSetting
  ResultsGridPageSizeSetting
  AnalyticsTrackingUrlSetting
  FormSubmittedEventHandlerSetting
  NotificationEmailSetting
  NotificationAliasSetting
  NotificationAliasLabelSetting
  NotificationEmailBccSetting
  NotificationIncludeDetails
  NotificationLeaveOutUnansweredQuestions
  NotificationIncludeFiles
  AllowedUploads
  UploadInstructions
  AllowedUploadExtensions
  AllowedUploadExtensionsWarning

 

Bad Install Feature Settings:

  FormSubmittedEventHandlerSetting
  NotificationIncludeDetails
  NotificationLeaveOutUnansweredQuestions
  NotificationIncludeFiles
  AllowedUploads
  UploadInstructions
  AllowedUploadExtensions
  AllowedUploadExtensionsWarning

Question:  Any idea why all the feature settings would not be displayed for the new installation of Form Wizard Pro?

8/25/2011 11:31:21 AM
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Total Posts 18439

Re: Form Wizard Pro Feature Settings Missing

Hi Brian,

Run this query and make sure it only returns 1 row:

SELECT * FROM mp_ModuleDefinitions
WHERE [Guid] = '9c05bf96-51b0-4fad-9896-f35890fc5ceb'

Then run this one

SELECT * FROM mp_ModuleDefinitionSettings
WHERE FeatureGuid = '9c05bf96-51b0-4fad-9896-f35890fc5ceb'
ORDER BY SortOrder

and make sure the ModuleDefID is the same in both results, and if not then I would run

DELETE FROM mp_ModuleDefinitionSettings
WHERE FeatureGuid = '9c05bf96-51b0-4fad-9896-f35890fc5ceb'

then I would visit the setup page again and it should re-create all the settings with the correct ModuleDefId

Not sure how it got out of sync but that should correct it. Basically we have 2 keys a guid and an integer, the guid id is the same across systems but the integer id will vary because it is autogenerated by the table and we join on the integer id in queries so if it got out of sync somehow it would cause the symptom you describe.

Hope that helps,

Joe

 

8/25/2011 1:32:45 PM
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Total Posts 5
Brian Crow

Re: Form Wizard Pro Feature Settings Missing

Bingo!  We had two instances of the feature.  Thanks for the quick response.

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