Cannot change Site Skin anymore after 2.3.6.7 upgrade

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7/21/2011 8:06:14 AM
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mojoPortal Skinning, Custom Development and Support in Italy?
EffectiveWeb.it

Cannot change Site Skin anymore after 2.3.6.7 upgrade

Hi Joe,

Yesterday I have upgraded a few sites on my server and I noticed that when I changed skin in Site Settings and pressed Save, the selected skin was not applied nor saved to the database.

I tried on your demo site as well and it was working fine therefore I thought it was something related to my server setup or to the different framework.

Today I upgraded another site on a different customer's server and I noticed the same problem.

Customer's servers and mine have the same platform as follow.

mojoPortal Version 2.3.6.7 MSSQL
Microsoft Windows NT 6.0.6002 Service Pack 2
ASP.NET Info v2.0.50727 Running in Full Trust

Can it be anything related to .net 3.5 ?

P.S. Just for testing purposes I tried to manually change skin on my test site by updating the skin field of MSSQL mp_sites table. This caused the skin change but horizontal menu did not show any styles anymore (perhaps other db fields need to be updated ?).

 

7/21/2011 8:15:10 AM
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Re: Cannot change Site Skin anymore after 2.3.6.7 upgrade

Hi Diego,

The symptom you describe makes me think it probably is updating the database but the site settings cache is not being cleared so it still does not show it in the UI.

If you recycle the app after changing the skin do you then see the correct skin?

I would try deleting the files under /Data/Sites/[SiteID]/systemfiles

as long as the folder is writable those files should come back on their own, those are the cache dependency files and touching those files is what clears the cache, recycling the app also clears the cache.

Hope that helps,

Joe

 

7/21/2011 8:58:20 AM
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mojoPortal Skinning, Custom Development and Support in Italy?
EffectiveWeb.it

Re: Cannot change Site Skin anymore after 2.3.6.7 upgrade

Joe,

the cache was my first suspect but disabling the cache on clienta and server side in web.config and recycling the site (even restarting the site in IIS) did not solve te problem.

The database is NOT updated (I have checked directly on SQL Server console).

When you press save button in site setting te UI seems to keep the new skin information in the form page field but is not transferred to the database. If yout exit site settings and open again the page, the old skin is still there.

It must be something at save time that prevents to update the database.

The only new thing that I can see on the site setting page is the mobile skin field (we do not have the new feature installed) which is set to Site Default.

Diego

7/21/2011 9:16:16 AM
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Re: Cannot change Site Skin anymore after 2.3.6.7 upgrade

Hi Diego,

I suspect that maybe not all the updated files got transferred. Also I have patched a couple of files since the initial release. I'd recommend try downloading and redeploying again on one of the affected sites and see if that solves it.

Best,

Joe

7/21/2011 10:27:37 AM
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EffectiveWeb.it

Re: Cannot change Site Skin anymore after 2.3.6.7 upgrade

Hi Joe,

You are right, I was actually working with July 16th patch.

I downloaded again and applied the latest patch of July 20th and it worked.

Thanks.

Diego

 

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