Error.htm?aspxerrorpath=/default.aspx

This is the place to report bugs and get support. When posting in this forum, please always provide as much detail as possible.

Please do not report problems with a custom build or custom code in this forum. If you are producing your own build from the source code and have problems or questions, ask in the developer forum, do not report it as a bug.

This is the place to report bugs and get support

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

What operating system were you running when the bug appeared?
What database platform is your site using?
What version of mojoPortal are you running?
What version of .NET do you use?
What steps are necessary to reproduce the issue? Compare expected results vs actual results.

This thread is closed to new posts. You must sign in to post in the forums.

7/1/2011 12:14:32 PM

Hennadiy

Total Posts 31

View Posts

Error.htm?aspxerrorpath=/default.aspx

Hi Joe,

This error I get after update mojoPortal till latest version 2.3.6.6:

We're sorry but a server error has occurred while trying to process your request.

The error has been logged and will be reviewed by our staff as soon as possible. It is possible that the error was just a momentary hiccup and you may wish to use the back button and try again or go back to the home page.

Problem is, that website some times work good, and some times website get this error.

I already try all, but still no result.

Needs help. Any Idea, what can cause this error?

Web site link: www.cms-websimples.net

Thanks,

Hennadiy

7/1/2011 2:04:57 PM

Aaron W

Total Posts 115

View Posts

Re: Error.htm?aspxerrorpath=/default.aspx

When this happens you need to look at the server log to find out the specific error that is causing it. You can look at the file system where you have mojoPortal installed at look got \Data\currentlog.config. This file will contain the current system log.

7/1/2011 3:30:58 PM

Hennadiy

Total Posts 31

View Posts

Re: Error.htm?aspxerrorpath=/default.aspx

Hi,

thanks for that info, I have log downloaded from server, when I get this:

2011-06-28 23:53:17,222 ERROR mojoPortal.Web.Global - 81.84.81.19-ru-RU - /Default.aspx- Referrer(http://www.cms-websimples.net/Error.htm?aspxerrorpath=/default.aspx)
System.Web.HttpCompileException: c:\windows\microsoft.net\Framework\v2.0.50727\Temporary ASP.NET Files\root\1d8a4a03\f9cc15c7\App_Web_layout.master.37e883.dcw4rajt.0.cs(1285): error CS0433: The type 'ASP.controls_childpagemenu_ascx' exists in both 'c:\windows\microsoft.net\Framework\v2.0.50727\Temporary ASP.NET Files\root\1d8a4a03\f9cc15c7\App_Web_iqanjkav.dll' and 'c:\windows\microsoft.net\Framework\v2.0.50727\Temporary ASP.NET Files\root\1d8a4a03\f9cc15c7\App_Web_jq5kfn2i.dll'
at System.Web.Compilation.BuildManager.PostProcessFoundBuildResult(BuildResult result, Boolean keyFromVPP, VirtualPath virtualPath)

Here is the log,

Now website work properly, but 2 hours ago, Error page... Any Idea, what is can be?

Thanks,

Hennadiy

7/2/2011 9:25:51 PM

Aaron W

Total Posts 115

View Posts

Re: Error.htm?aspxerrorpath=/default.aspx

That appears to be something going on at the IIS level not mojoPortal. I would contact you web host for support on that issue.

7/6/2011 11:20:27 AM

Hennadiy

Total Posts 31

View Posts

Re: Error.htm?aspxerrorpath=/default.aspx

This, what I get in answer for my issue:

<blockquote>"Dear Customer:
The web servers are operating properly. The only issue I see that may be causing the symptom you see is that the worker processes serving your web site are being recycled by IIS because it consumes more memory than is allowed. A worker process can not use more than 50MB of system memory.
This large memory consumption happens with a single hit to the web site. On a web server restricted from outside visitors, a single hit from me while testing to the main home page at http://cms-websimples.net took 63.3MB of ram and did not free any of it even after the page was done loading. This is definitely a problem with the software. </blockquote>

I use Omnis Cloud Hosting with NET 3.5 and MySQL, nice services there have, I see that mojoPortal like a memory. I change setting in Cache Setting:

    <add key="AllowForcingPreferredHostName" value="false" />
    <add key="SiteSettingsCacheDurationInSeconds" value="false" />
    <add key="MenuCacheDurationInSeconds" value="false" />
    <add key="DefaultModuleCacheDurationInSeconds" value="false" />
    <add key="WebPageInfoCacheMinutes" value="false" />

Question is if this can help? Looks like website loads better and quicker, hope I done correct.

Thanks,

Regards

7/6/2011 12:11:57 PM

Aaron W

Total Posts 115

View Posts

Re: Error.htm?aspxerrorpath=/default.aspx

I can't speak for that host but they seem to be allowing a very miniscule configuration if the worker process for your site is only allowed 50 megs. I have seen budget host restrict it to 100 megs, but never 50. Also is looking at their site it appears they do not support the .Net 4.0 framework which already puts them behind the curve by over a year.

If I were you I would look at another host without the small memory limit and who also supports ASP.Net 4.0. Currently Joe builds mojoPortal with 3.5 and 4.0 support but at some point support for 3.5 will be dropped.

7/7/2011 7:05:41 AM

Joe Audette

Total Posts 18439

View Posts

Re: Error.htm?aspxerrorpath=/default.aspx

I agree with Aaron, if your host thinks 50 MB is enough for typical ASP.NET applications and if they think memory usage should drop to 0 after the request is completed my guess is they don't really host very much ASP.NET and they don't understand how the .NET memory model works where the runtime manages memory and frees up memory by garbage collection. So within application code we don't manage memory, that is we don't have to worry about freeing up memory. Of course the amount of memory used can definitely be affected by application code and how much caching is going on and whether there are memory leaks, but by default we don't really cache very much and we don't use session variables so we are not making excessive use of memory and we don't have memory leaks going on.

Certain things are cached by the runtime, such as the SiteMap, the themes, the Web.config settings but by default we don't cache much else other than Site Settings.

I would highly recommend getting better hosting because you are currently hosted in a memory starved environment that will hurt performance badly by continuous recycling of the application pool. Both Arvixe and DiscountASP provide 100MB of memory and this would give you much better performance. I would also highly recommend if you do move to different hosting to get .NET 4 hosting, there are many advantages in .NET 4 vs .NET 3.5.

Regarding the settings you mentioned, SiteSettingsCacheDurationInSeconds expectsa a numeric value not a boolean and I suggest keep it at the default of 360 seconds which means that site settings are cached for about 5 minutes. MenuCacheDurationInSeconds and DefaultModuleCacheDurationInSeconds are settings that may have been used a long time ago but are no longer used, I will remove those settings from the next release. WebPageInfoCacheMinutes also expects a numeric value, I suppose you could set it to 0 but I doubt that will help much in such a low memory environment. What that setting is used for is keeping a list of physical .aspx pages so that when you create a virtual page it knows if there are any conflicts with the url you choose for a new page vs existing physical pages. Its a little expensive looping through the file system to build the list so we cache it to improve performance.

Hope that helps,

Joe

7/7/2011 8:50:57 AM

Hennadiy

Total Posts 31

View Posts

Re: Error.htm?aspxerrorpath=/default.aspx

Hi Joe,

Thank you,

this info very useful, I see was my error to choose Hosting, Arvixe offer not bad services, but there no info about send mail limitations.

For example in Omnis I can send only 20 e-mail per hour and my Newsletter to 1.476 users and subscribers I send around a week.... ...Linux Hosting there have same issue about limitations...

I think, things like quality hosting and e-mail limitations is very important.

Do you know e-mail send process limitations in Arvixe, Disc space?

I check features PERSONAL CLASS ASP PRO at Arvixe, and have some things, what I can find.

I send request to Arvixe about send e-mail permissions ( limitations to send per hour ), but till now no answer.

Do you know limitations there?

I find few not bad ASP.NET Hosting:

Arvixe
DiscountASP
WinHost

Who is better?

7/7/2011 9:06:14 AM

Joe Audette

Total Posts 18439

View Posts

Re: Error.htm?aspxerrorpath=/default.aspx

I like Arvixe best but not sure about if there are any email limitations, so contacting them would be a good idea. Note that I do make a sales commission if you click the Arvixe ad on this site and purchase hosting so I'm not entirely unbiased but I do think Arvixe is a good choice, I would not recommend them if I did not think they are a good choice.

I can say that I do know it can be problematic sending lots of emails. I use a Yahoo business email address to send my newsletter but I'm having problems. The problem is not that Yahoo limits me but if you send lots of email in a row to certain domains like @msn @gmail and other popular ones they have limits about how many you can send in an hour and may flag you as a spammer if you send them too fast and then they block you or mark your email as spam so a lot of the mail is not deleivered or it lands in the spam folder.

There are ways of improving the reputation of your mail server with sender id and domain keys and other things but it can be complicated to get that setup and to establish a reputation that allows sending bulk email without being flagged as spam.

I have it on my to do list to look into alternatives because I'm not having good success sending my newsletter with my Yahoo account. I have limited it to 10 per minute but it still had problems so I'm going to try and send them even slower next time even if it takes a long time.

Best,

Joe

7/7/2011 4:45:52 PM

Hennadiy

Total Posts 31

View Posts

Re: Error.htm?aspxerrorpath=/default.aspx

Hi, I have received the answer from Arvixe, sounds very good:

1. The amount of disk space that you are allotted depends upon the account that you order. Our PersonalClass ASP Pro accounts come with unlimited disk space, meaning there is no set limitation.
2. With ASP you are able to set up both MSSQL and MySQL databases. MSSQL has a per database limit of 10GB, MySQL has no size limitation, and you are able to create an unlimited number of databases.
3. Each server, other than VPS and Dedicated servers, has a 1000 emails per hour per domain.
4. This will depend upon which account you are looking into, as they are each different.
5. This was outlined in #1.
6. Our ASP.net plans support both ASP.net 3.5 and 4.0.

And I have received the info from WinHost:

With the WinHost Max and WinHost Ultimate plans, the memory for the application pool is set at 200mb. You mentioned that you had 4 domain names. If all of these domain names are each using a third party app, then you should consider signing each hosting plan as its own hosting plan. If you want the full scope of all the tools and isolation for each domain (i.e. full email services for each domain name, web stats for each domain name, each domain name hosted in its own isolated application pool, etc) then you can sign up each domain name as a separate Basic, Max or Ultimate hosting plan through your control panel.
If you do expect to sign up additional hosting plans with us in the future, then you should consider joining the WinHost affiliate program. The WinHost affiliate program is in place so our affiliate can get paid generous commissions for referring new web hosting accounts to WinHost ($40 per site). If you join our affiliate program, then you would get paid a commission for any web sites that sign up using your affiliate ID (even sites that you own and/or manage from within your control panel). You can learn more about the WinHost affiliate program at: http://www.winhost.com/winhost-affiliate-program.aspx

With regards to the number of email you can send, we allow 5,000 emails to be sent out in a 24 hour period. For any type of mass mailing, we normally recommend using a third party bulk mailing service that specializes in mass emailing while we host the web site. Depending on who you use, they may have a lot of value add services such as newsletter templates, archiving, reports, tracking...etc.

I hope this information will be useful for mojoPortal Community...

You must sign in to post in the forums. This thread is closed to new posts.