Default Submit Button in RecoverPassword.aspx

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2/1/2011 1:26:48 PM
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Default Submit Button in RecoverPassword.aspx

Windows Server 2008 R2
MS SQL Express 2008 R2
mojoPortal 2.3.6.1

When providing an e-mail/ID for the user to recover the password and hit [Enter] instead of using the mouse to click on "Next,"  mojoPortal proceeds to submit a search query and displays a search results page instead of advancing to the next step in the recovery process. The same happens at the next step when answering a security question.

2/2/2011 8:13:57 AM
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Re: Default Submit Button in RecoverPassword.aspx

Thanks! This is now fixed in the source code repository so it will be fixed in the next release.

Note however that by default the search input is not shown on the password recovery page and I recommend not showing it there so it should not affect many users of mojoPortal.

Best,

Joe

2/2/2011 10:09:02 AM
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Total Posts 156

Re: Default Submit Button in RecoverPassword.aspx

Thank you, Joe.

Just out of curiosity, why do you advise against a search bar on these pages?

2/3/2011 11:29:11 AM
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Total Posts 18439

Re: Default Submit Button in RecoverPassword.aspx

I'm of the opinion that things like the login form, the registration form, and password recovery should not have other distractions on them and should be designed to keep the user focused on the task. In my observation most of the big players follow this principle. If you go to login to google or change your password there is not other stuff going on on the page. I don't even like menus or navigation on those pages other than a home link in case they change their mind and want to go back to the main part of the site. It also makes it less complicated to secure those pages easily whereas if custom content is added to the page like say images or javascript that don't use relative urls and don't use https (when the page does use https) will cause browser warnings which also confuse the user and reduce task completion/conversion rate.

This is also mentioned in item 2 in this article on smashing magazine:

http://www.smashingmagazine.com/2008/07/04/web-form-design-patterns-sign-up-forms/

So this is how it is by default, but I know other people think differently so I try to accommodate them but in general I try to steer people towards best practices.

Best,

Joe

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