After successfull installation main page is blank

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12/16/2010 1:37:22 PM
Joe Davis
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Re: After successfull installation main page is blank

Hi,

I am seeing the same problem as you. The setup runs fine but when you try to access the actual site the page is completely blank. Viewing the source of the page shows only the markup below:

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META content="text/html; charset=windows-1252" http-equiv=Content-Type></HEAD>
<BODY></BODY></HTML>

I am not exactly sure what would cause this but you should make sure that the proper .NET version is set on your site. You should also check the mojoPortal log at \data\currentlog.config for clues.

HTH,
Joe D.

12/16/2010 1:44:29 PM
Joe Audette
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Re: After successfull installation main page is blank

The blank page probably means you have an index.html file as the default document, when I visit www.gcreachrann.ie/Default.aspx I see the error you mention:

XML Parsing Error: no element found
Location: http://www.gcreachrann.ie/Default.aspx
Line Number 1, Column 1:

My best guess is that some files either failed to upload or were corrupted during the upload process, I would try uploading again using a robust ftp client like FileZilla and watch carefully for any transfer errors and retry until all files make it.

Other than that I would set the default document to Default.aspx and make sure the site is configured with the correct version of .NET framework

Hope it helps,

Joe

12/16/2010 1:49:14 PM
Joe Davis
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Re: After successfull installation main page is blank

Hey Joe,

That's strange, I don't see any error with or without the /Default.aspx.

If I try http://www.gcreachrann.ie/index.html I get what I am assuming is the old site.

I think this is a .NET version issue but it is strange nontheless.

Thanks,
Joe

12/16/2010 1:56:44 PM
soceal
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Re: After successfull installation main page is blank

As far as I know the site is setup on a server with asp.net 3.5 but I'll double check. Could this be the issue if it's setup for 2.0 rather than 3.5?

I uploaded all of the files using Filezilla but I'll check again. I'll delete all of the old html and see if that makes any difference first.

Thanks for the suggestions.

12/17/2010 6:18:09 AM
Joe Audette
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Re: After successfull installation main page is blank

yes if it has anything less than .NET 3.5 SP1 it will not work, but keep in mind it may/probably will still say 2.0 in the control panel even if you did have 3.5 because 3.5 is really a superset of 2.0 with a few things bolted on. Only your host can know for sure whether it is 2.0 or 3.5.

I don't recommend using a Classic app pool so I don't know why you thought that was needed.

You said you moved the site from localhost then you should also review this document:

http://www.mojoportal.com/moving-an-installation-of-mojoportal-to-a-different-server.aspx

Hope it helps,

Joe

12/19/2010 1:41:37 PM
soceal
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Re: After successfull installation main page is blank

Thanks for all the help.

It was a problem with my hosting provider. I moved the site to Arvixe and it worked straight away.

Needless to say Host Ireland are not good for MojoPortal.

Thanks for the brilliant product.

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