Can't add questions to a Poll

This is the place to report bugs and get support. When posting in this forum, please always provide as much detail as possible.

Please do not report problems with a custom build or custom code in this forum. If you are producing your own build from the source code and have problems or questions, ask in the developer forum, do not report it as a bug.

This is the place to report bugs and get support

When posting in this forum, please try to provide as many relevant details as possible. Particularly the following:

  • What operating system were you running when the bug appeared?
  • What database platform is your site using?
  • What version of mojoPortal are you running?
  • What version of .NET do you use?
  • What steps are necessary to reproduce the issue? Compare expected results vs actual results.
Please do not report problems with a custom build or custom code in this forum. If you are producing your own build from the source code and have problems or questions, ask in the developer forum.
This thread is closed to new posts. You must sign in to post in the forums.
10/14/2013 3:28:00 AM
Gravatar
Total Posts 77

Can't add questions to a Poll

When I try to add questions to a new poll the screen just flashes for a fraction of a second. See this:http://sdrv.ms/1aDseUG

Same experience in Chrome and Firefox.

Running 2.3.9.9 on Arvixe.
My local machine has an i7 CPU running Win 7 Pro 64 bit.


Is this a bug or am I doing something wrong?

Thanks

Ken

10/14/2013 1:45:20 PM
Gravatar
Total Posts 18439

Re: Can't add questions to a Poll

The Poll is like a one question survey. There is a textbox above the "Add To Options" button, you need to type the option text there before clicking the button, then it appears in the listbox. The pencil icon is only used after items are in the listbox, you click the item, then click the pencil to edit the existing item.

The workflow of the poll is a bit convoluted you have to activate the poll to get it working once the options have been added.

Hope that helps,

Joe

10/14/2013 2:09:47 PM
Gravatar
Total Posts 77

Re: Can't add questions to a Poll

Thanks for the explanation but, on my system, the textbox above the "Add to options" button does not accept any text.

I can't position the cursor inside the textbox.
Right click & left click don't do anything neither does Ctrl-c , Ctrl-v.

Any clues?

Thanks

Ken

 

 


 

10/14/2013 2:17:43 PM
Gravatar
Total Posts 18439

Re: Can't add questions to a Poll

In some skins the textbox may be to the right of the button

Can you reproduce the problem on our demo site?

Is the problem skin specific, ie does it happen in other skins?

 

10/14/2013 3:10:41 PM
Gravatar
Total Posts 77

Re: Can't add questions to a Poll

Hi Joe,

Problem solved!
I switched to another skin which made the small textbox above the "Add to options" stand out as a separate component.
Then I switched back to the skin I had been using and I could then see the small textbox that I had missed before.

To help others to avoid this misperception, may I suggest that you make a slight change to the out-of-the box skins to make it clear that each new option must be added in this small textbox before clicking on "Add to options" and moving the new option into the big textbox.

For example, make the "Add to options" button the same color as the small textbox, make a bigger separation between the big textbox and the small textbox and add a text note such as "enter each new option in here".

Thanks

Ken

You must sign in to post in the forums. This thread is closed to new posts.